- Where
- Banner Staffing Svcs Mesa (525 W Brown Rd)
- Level
- Mid
Primary City/State:
Mesa, Arizona
Department Name:
Banner Staffing Services-AZ
Work Shift:
Day
Job Category:
Administrative Services
Great careers are built at Banner Health. There’s more to health care than doctors and nurses. We support all staff members as they find the path that’s right for them. Apply today, this could be the perfect opportunity for you!
Location: Women's Center in Banner Del Webb Medical Center
Schedule : This is a PRN role working 1 to 2 days a week to help with coverage for breast center scheduling. No weekends, no on-call, and closed holidays.
Banner Staffing Services (BSS) offers Registry/Per Diem opportunities within Banner Health . Registry/Per Diem positions are utilized as needed within our facilities. These positions are great way to start your career with Banner Health. As a BSS team member, you are eligible to apply (at any time) as an internal applicant to any regular opportunities within Banner Health.
As a valued and respected Banner Health team member, you will enjoy:
Competitive wages
Paid orientation
Flexible Schedules (select positions)
Fewer Shifts Cancelled
Weekly pay
403(b) Pre-tax retirement
Employee Assistance Program
Employee wellness program
Discount Entertainment tickets
Restaurant/Shopping discounts
Auto Purchase Plan
Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.
POSITION SUMMARY
This position creates and maintains provider scheduling preferences, physician and practice location details, and physician appointment protocols. Scheduling protocols are the criteria used to align a physician's specialty to the patient's healthcare needs. This position maintains and creates new knowledge articles, which is the main reference documentation used by the Healthcare Scheduling Specialists to answer common questions from patients and to best navigate the patient scheduling software systems. This position will provide governance over the physician scheduling preferences in terms of definition and data structure. The role will liaise with the healthcare practice managers to ensure alignment with the physician's requirements and the Customer Experience Center's protocol guidelines.
CORE FUNCTIONS
1. Builds, maintains, and modifies centralized scheduling protocols and schedule template structure for supported physicians. Ensures all approved changes follow change management procedures. Maintains accurate documentation of all requests and processed changes via tracking log. Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency.
2. Works closely with clinical management to maintain continuity of scheduling and desired outcomes. Acts as liaison with contact center scheduling staff to ensure guideline principles meet business needs.
3. Creates and maintains knowledge articles focused around tips, FAQs and walk through guides for scheduling team.
4. Utilizes critical thinking and communication skills for day-to-day functions. Applies detailed instructions and procedures to resolve problems. Chooses best alternative from group of known possibilities. Inputs and maintains data in computer system for the department as well as maintains records and/or files for assigned areas in a timely and accurate degree.
5. Provides advanced administrative support for an executive or large/complex department or provides advanced/specialized business support. Demonstrates excellence in organization, communication, and human relations skills. Demonstrates strong understanding of office or area practices, procedures, and business terminology. Demonstrates speed and accuracy with word processing. Shows ability to organize, prioritize and multi-task workload in a fast-paced environment.
6. Provides customer service skills. Excellence in advanced…