- Where
- West Monroe, LA, United States
- Level
- Mid
Call Center Office Representative
Schedule: Monday-Friday, 11:00 AM to 8:00 PM
Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and have extended that level of quality into all our products.
Our Ideal Candidate Will Possess:
Reliable and dependable work habits
Excellent time management and interpersonal skills
Energy and enthusiasm with a positive attitude
Ability to multitask and prioritize daily workload
Strong verbal and written communication skills
Friendly, conversational, and engaging phone presence
Basic knowledge and experience with CRM systems preferred
General knowledge of construction is a plus
Self-motivated with a strong work ethic
Experience with bookkeeping preferred
Willingness to learn
Job Duties Include, But Are Not Limited To:
Data entry
Scheduling and confirming appointments
Answering inbound calls and making outbound calls
Coordinating and completing administrative tasks
Ordering materials
Assisting with client interactions, including answering phones and emails, showroom visits, product knowledge, and product integration
Scheduling leads, service calls, installations, and client appointments
Maintaining accurate lead and client information in the company's CRM system
Providing daily support to on-site management
Processing payments and finance applications
Making follow-up calls to collect balances upon project completion
Occasionally participating in local home shows and events
Hours: 11:00 AM - 8:00 PM
This position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced team environment.