We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us.
Residency in or relocation to Louisiana is preferred for all positions.
Applicants must be authorized to work for Louisiana Blue in the United States without employer-sponsored immigration support. Louisiana Blue will not provide current or future employment-based immigration sponsorship or other immigration support for this opportunity, including H-1B, L-1, O-1, H-1B1, E-3, TN, or J-1 sponsorship or F-1 OPT/STEM OPT/CPT support. Applicants who would require such sponsorship or employer support during their employment should not pursue this opportunity.
Position Summary
We are hiring multiple EDI Analysts to join the EDI Customer Operations Project Development Team and are open to hiring at either the Analyst or Senior Analyst level based on the selected candidate's experience, qualifications, and demonstrated competencies.
Reporting to the Manager of EDI Project Development, this role supports EDI systems, integrations, automation initiatives, and operational processes. The position collaborates with internal and external stakeholders to improve efficiency, reliability, and customer experience while ensuring compliance with applicable regulatory and industry requirements. Senior Analysts provide technical leadership, subject matter expertise, and team mentorship.
How You Contribute to the Organization's Mission in this Role
All Levels: Design, maintain, and enhance EDI systems, services, and operational processes to support accurate, efficient, and compliant healthcare data exchange. Partner with internal and external stakeholders to gather requirements, design and implement solutions, support testing and validation activities, and ensure successful delivery of enterprise initiatives. Monitor system performance, troubleshoot issues, coordinate resolutions, and recommend process, automation, and technology improvements that enhance operational effectiveness and customer satisfaction. Create and maintain technical and operational documentation, including requirements, workflows, procedures, and support materials. Ensure compliance with regulatory, privacy, security, and industry standards while maintaining knowledge of healthcare transactions, EDI standards, and emerging technologies.
Analyst: Deliver EDI support, issue resolution, and production troubleshooting for internal and external customers. Assist with system enhancements, implementations, testing, and documentation. Contribute to process improvements and build expertise in EDI, integration technologies, and business operations.
Sr Analyst: Lead complex EDI projects, integrations, and automation initiatives. Provide subject matter expertise in EDI, healthcare transactions, and business operations. Direct testing, implementation activities, and critical issue resolution. Identify and implement process and technology improvements that support operational efficiency and business objectives. Mentor team members and facilitate collaboration across technical and business teams.
Qualifications
All Levels: Bachelor's degree in a related field or equivalent experience. Strong analytical, communication, organizational, and customer service skills. Ability to manage priorities, collaborate across teams, and document business and technical requirements. Travel as needed.
Analyst: 2+ years of experience supporting business systems, technology solutions, or operational processes. Experience with troubleshooting, system enhancements, and project support activities. Preferred qualifications include knowledge of HIPAA transactions, healthcare operations, and integration technologies and exposure to automation, scripting, or workflow solutions.
Senior Analyst: 4+ years of related experience, including 3+ years supporting complex system implementations. Proven…