Head of Content & Community
The Role
Beam grew almost entirely on paid social and performance marketing. The next chapter needs something paid can't buy on its own: a brand people discover, follow, and talk about. That's this role.
The Director of Content & Community is the first person to own Beam's organic and owned presence, and you'll build the function from scratch. That covers organic social and owned content, community, brand partnerships, and IRL / experiential moments. Your job is to use all of it to reach people who don't know Beam yet, keep the customers we have, and make the whole marketing engine work harder.
This is not a content-calendar role. Content needs to be excellent—and you'll set that bar and manage a team to execute the day-to-day—but the job is bigger: deciding where Beam should show up, for whom, and why, and building the team to make it happen.
What You'll Own
Leadership & Strategy
Set the strategy for Beam's organic and owned presence, and decide the handful of moves that matter most
Build the function from scratch: decide what comes first, what must be flawless at launch, and what lives in-house vs. with agencies, freelancers, or a studio. Then hire and lead the team
Measure what matters: reach among new audiences, community growth, branded search, share of voice, and contribution to acquisition and paid efficiency
Audience & Growth
Know our consumer targets deeply: what they care about, how they talk, and what earns their attention. Then build strategies to reach them where they already spend time, through the platforms, communities, and affinities they care about most
Grow Beam's reach from social outward: creator and brand collabs, community moments, and IRL experiences that start on our channels, give people a reason to share, and bring new audiences back to us
Partner with Performance and Influencer (TikTok Shop, Amazon Affiliates, and Instagram creators) so organic, creator, and paid feel like one Beam
Content & Brand
Bring the new brand platform to life: what our content is about, what it sounds like, and why people would follow it, partnering with Creative to keep it consistent across every product
Own organic social across Instagram, TikTok, and Meta, with platform-native content and repeatable series spanning launches, UGC, and creators, and grow our content ecosystem beyond social over time
Own PR and brand partnerships, with a pipeline of stories rooted in our science, our co-creators, and our customers
Community
Make current subscribers feel like they're part of something, with content made for them, rituals, recognition, early access, and reasons to try more of the Beam range
Bring the community together through events, both IRL and virtual, from subscriber meetups to expert sessions and launch moments
What We're Looking For
Must-Haves
8+ years across content, social, brand communications, or community, with at least 3 years leading a team, ideally at a DTC or CPG brand
A content maker at heart. You know how to make organic content that performs on TikTok, Instagram, and Meta, and you can lead a team to that bar
A track record of growing a brand's audience beyond its core, with data to back it up
Experience connecting organic and paid, such as turning organic and creator content into paid assets or using organic to find what scales
Hands-on experience with at least some of PR, brand partnerships, and IRL activations, and the judgment to know when each is the right tool
A strong writer and storyteller. You can articulate a brand voice clearly enough that a creator, a publicist, and a community manager all carry it out without you in the room
Both strategist and operator. You make clear calls under ambiguity and aren't above getting your hands dirty
Comfortable working cross-functionally in a fast-moving environment. You influence without authority and build alignment naturally
Nice-to-Haves
Experience in health, wellness, or supplements, including an understanding of consumer trust and…