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Job Description
Job Overview:
This position reports to the Associate Director of Clinical Support and supports the Specimen Management business unit, Pacific Northwest (WI, MN, CO, WA, ID, IA, ND, SD, WY, MN, OR, NE ) This role observes current clinical practice and recommends Best Practice process optimization in all aspects of clinical laboratory and nursing processes. This service provides clinical effectiveness and enhanced hospital operations. This is a field-based position with most of the time being spent face to face interacting with BD customers.
Responsibilities:
Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity
Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve
Clinical resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement
Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals
Proactively ensures optimal workflow and product utilization
Facilitates project process using best practices and financial analysis to help achieve customer identified outcomes
Interview stakeholders, process owners in support of process improvement recommendations
Leads and partners in change management activities associated with process improvement recommendations
Engages stakeholders to obtain support and buy into process recommendations
Deliver presentations and report to various audiences: Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management
Continues on-going collaborations to ensure continuous improvement stemming from projects
Qualifications:
Bachelors degree in business, nursing, life science or relevant field with MT ASCP, LEAN Certification or obtain within 6 months of hire, Preferred Nursing Background
Minimum of 4-6 years’ experience and demonstrated consistent success in process improvement, best practices, and change management within the Medical Device/IVD industries
Strong financial and analytical skill and applications to selling tools; Effective communication, and presentation skills; Basic knowledge of Hospital and Laboratory IT (LIS data)
Duties require ability to integrate projects within BDX Sales Organizations and Marketing Departments
Preferred:
Hospital Lab and or Hospital Infection Prevention Experience preferred.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation…