- Where
- Maun, North-West, Botswana
- Level
- Mid
As the Food and Beverage Supervisor for Belmond Safaris you will lead our front-of-house dining and bar operations. In this role, you will ensure that every guest enjoys exceptional culinary and beverage experiences.
Primary Responsibilities Include
Oversee all F&B service areas, including the main dining room, bar, boma and private bush dining setups.
Coordinate seamlessly with the Head Chef and kitchen team to ensure smooth service delivery and timing.
Create fair staff rosters, manage shift handovers, and maintain high standards of grooming and professional etiquette.
Monitor stock levels for operating equipment, bar inventory, and consumables, conducting regular stock takes and managing wastage.
Supervise, train, and mentor the front-of-house service and bar staff, fostering a culture of teamwork, pride, and continuous improvement
Ensure compliance with strict health, hygiene, safety, and sanitation standards across all F&B areas.
Take guest orders in timely and personable way and ensure proper execution of the same.
Storytelling to be part of all interactions with our guests
Ensure you are knowledgeable regarding all aspects of the beverage list that you are serving and to be able to make recommendations to guests.
Support the team in presenting the recommended dinner wines every evening in a genuine and knowledgeable manner
Set up the bar area in accordance to Belmond and LQA standards
Participate in any sundowner and morning special events and provide a genuine, unique and memorable experience for all guests as and when required
Support in the creation and preparation of all welcome drinks for our guests
Support in reviewing and updating the cocktail menus as and when required
Requirements
Minimum 2–3 years of F&B supervisory experience in a hotel or lodge. (safari lodge experience is a strong advantage).
Excellent wine and beverage knowledge, strong organizational skills, and a natural flair for hospitality.
Good English communication skills.
Ability to follow instructions & work independently when required.
Attention to as well as an eye for detail.
Excellent time management skills.
Leadership and team supervision skills.
Computer literacy and ability to use basic computer applications
Benefits
Pension Plan
Funeral cover
Medical Aid