Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. With 785 guest rooms and more than 60,000 square feet of event and meeting space, the resort is designed to accommodate both upscale leisure getaways and dynamic business gatherings. Guests can indulge in an impressive collection of 18 food and beverage outlets, from fine dining to casual coastal fare, showcasing flavors from around the world. The resort also features a luxurious pool scene, including the largest rooftop pool in Florida, providing sweeping views of Charlotte Harbor and an elevated, resort-style experience. Sunseeker is where elevated hospitality meets sun-soaked relaxation.
What you will have an opportunity to do:
Pool Attendants are responsible for ensuring the overall satisfaction of our guest's pool experience by providing a warm greeting upon arrival, distributing towels, offering assistance with seating, and displaying excellent guest service. They also maintain and monitor day pass /cabana reservations.
All duties are to be performed in accordance with Sunseeker Resorts, departmental and property policies, practices, and procedures.
JOB DUTIES
Meet and greet all guests in a timely manner as they enter the pool area.
Check-in pool guests and include wrist bands and towel distribution.
Assist guests with seating as needed.
Fulfill all pool & cabana guest requests in a timely manner.
Ensure pools are continually kept in a "show room" fashion, always presentable.
Collect and replenish pool towels and monitor inventory to minimize loss.
Maintain pool deck equipment including, but not limited to, umbrellas, tables, rafts, etc.
Maintain and monitor day pass /cabana reservations.
Maintain cleanliness of pool facility including, but not limited to, furniture, tables, decks, pool tiles, walkways and cabanas.
Remove trash and other items from the pool deck and restrooms.
Set up and break down pool area by stacking chairs, un-stacking chairs, straightening chairs, and rolling towel bins.
Maintain attentiveness to environment in the pool facility to ensure guest enjoyment.
Demonstrate knowledge of pool facility and services by answering guest…