Overview
At Benjamin Moore, we empower our team members to achieve their goals and make a positive impact in our communities. We offer a rewarding and inspiring work environment that fosters creativity, collaboration, and a strong sense of camaraderie. Our culture of excellence and transparency encourages our colleagues to bring their authentic selves and unique perspectives/ideas every day. With 140 years of rich history behind our brand, we know that our people are the driving force behind our success. We believe in investing in our colleagues by offering work-life balance, competitive/ benefits, ongoing learning/continuing education, and skill development. Through a positive and engaging workplace, we facilitate growth, development, and fulfillment for all.
Join us and be a part of a brand that inspires creativity, innovation, and passion in support of locally-owned stores around the world.
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Job Summary
Benjamin Moore is currently seeking a Digital Product Owner to join our Digital Products team at our Corporate Headquarters in Montvale, NJ. This key role will help manage a portfolio of digital products with a best-in-class digital customer experience. Working closely with cross-functional partners across business, technology, and marketing teams, you will define product vision, prioritize customer-centric solutions, and lead the delivery of high-value digital experiences through Agile product development practices. You will serve as a bridge between business objectives and technical execution, ensuring product strategies align with customer needs and organizational goals. The ideal candidate is a results-oriented self-starter with a proven track record of leading product initiatives and managing both onsite internal and remote third-party vendor partners.
Responsibilities
· Partner with business stakeholders, engineering, UX, and marketing teams to define and execute the vision, strategy, and roadmap for digital products.
· Drive a customer-centric and data-driven product management approach focused on continuous improvement and measurable business outcomes.
· Key contributor to the Commerce Anywhere strategy and actively participate in the development of the broader Digital Experience ecosystem.
· Collaborate with business subject matter experts (SMEs) to identify customer needs, business opportunities, and product requirements.
· Translate business objectives into clearly defined user stories, features, and acceptance criteria for Agile delivery teams.
· Own and maintain the product backlog, prioritization framework, release planning, and sprint objectives.
· Coordinates with other Product Owners and Agile teams to identify cross-team dependencies and mitigate delivery risks.
· Participate in Agile ceremonies, including sprint planning, backlog refinement, reviews, system demonstrations, and retrospectives.
· Partner with QA teams and business stakeholders to support User Acceptance Testing (UAT) and ensure successful product releases.
· Collaborate with UX, Customer Insights, and Customer Segment leaders to conduct user research, analyze customer feedback, and identify product enhancement opportunities.
Key Focus Areas
· Strategy Development - You will play a key role in defining the strategic direction of our various digital platforms, defining, and articulating new opportunities, and working in close contact with key stakeholders.
· Voice of the Customer - Thoroughly understand and represent the customer's problems as well as the business's goals and objectives and represent that point of view on a day-to-day basis across multiple products.
· Product Roadmap - Envision, articulate, and size new product enhancements designed to achieve a remarkable experience for our customers. Prioritize and manage product backlogs, sprints, and releases in agile/scrum workflow in collaboration with the digital and IT teams. Manage, define, design, and implement key digital initiatives…