Job Posting Title:
911 Emergency Communications Director Department:
Emergency Communications Location:
10401 HOLLY AVE NE Pay Range:
$145,787.00-$182,250.00
Close Date:
December 4, 2026 Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.
Director II positions serve in senior management roles at the top of a department’s organizational structure. They manage and lead lower-level managers and supervisors, serve as mentors, and ensure that county policies, procedures, and initiatives are implemented correctly. Director II's work with managers to evaluate business operations, identify challenges, and act as liaisons to the County Manager’s Office.
EMERGENCY COMMUNICATIONS
The Director of Emergency Communications provides administrative direction for the County’s communications programs, services, and facilities. Develops and enforces policies, coordinates operations with local, state, and national agencies, and ensures effective supervision of staff. Oversees budgeting, program implementation, quality assurance, and stakeholder relationships. DUTIES AND RESPONSIBILITIES
Provides executive leadership and direction for departmental operations, programs, and staff.
Develops and implements strategic plans, policies, and procedures to achieve departmental goals.
Oversees budgeting, financial management, and resource allocation for the department.
Ensures compliance with federal, state, and local laws, regulations, and standards.
Collaborates with County leadership, elected officials, and external stakeholders to advance departmental initiatives.
Monitors and evaluates program effectiveness; recommend and implement improvements.
Supervises and mentors managers and staff, fostering a culture of accountability and excellence.
Represent the department in public meetings, hearings, and community engagement activities.
Prepare and present reports, proposals, and recommendations to County leadership.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
EMERGENCY COMMUNICATIONS
Promotes and administers Emergency Communications programs.
Leads development and training for the department’s Emergency Operations Plan (EOP).
Coordinates communication operations across jurisdictions and agencies.
Fosters staff engagement and collaborative work environments.
Informs stakeholders about system operations and updates.
Prepares and manages the department’s budget.
Monitors expenditures and ensure fiscal compliance.
Optimizes use of departmental resources and budgets.
Builds relationships with internal departments, emergency services, and community groups.
Attends public meetings and assess legislative impact.
Implements new programs and improves current services.
Manages departmental resources, including facilities and technology.
Ensures high-quality service delivery and performance.
Handles sensitive or confidential information appropriately.
Performs other duties as required.
*The above information is intended to outline the general nature and scope of the duties required for this position. It is not an exhaustive list and may vary depending on specific job assignments and responsibilities.
MINIMUM QUALIFICATIONS
EMERGENCY COMMUNCICATIONS
Bachelor's degree in Communications, Emergency Services, Public Administration,…