We're looking for a Head of Community who will help build and grow the community around Reserve as we build it.
This role is equal parts community builder, relationship manager, and cultural connector. You'll work closely with the founders and team to bring people together, build meaningful relationships, and create experiences that make people want to be part of what we're building.
We're building around two connected ideas: creating more economic opportunity for a new generation of people earning, building, and creating online, and rethinking what money itself can be. You'll help bring together the people who share these interests, from creators and entrepreneurs to founders, builders, and people thinking differently about the future of money.
We want someone who naturally brings people together, recognizes interesting people and opportunities, and knows how to turn connections into a community people genuinely want to be part of.
This is a full-time, on-site role in San Francisco. Relocation support will be provided.
About Us
Our purpose is to increase economic opportunity and make better money. We’re doing that through two connected parts that together make up the Reserve project.
Economic Opportunity
UGLYCASH is a financial services app designed around the needs of people earning money on the internet: creators, remote workers, freelancers, and entrepreneurs whose banks weren’t built for how they earn.
We’re starting in Latin America. Over the last 22 months, UGLYCASH has reached $5M+ in revenue run rate and 32,000+ monthly active customers.
Better Money
What happens to that money after you earn it matters too.
Cash, money in a bank account, and payment stablecoins each work differently. We believe the money people use should do more than move from one place to another. It should also give people a better way to save and grow what they earn.
That’s why we’re continuing to improve the version of money UGLYCASH customers already use, with the long term goal of giving more people access to better options for their money.
Check us out:
Instagram
Youtube
X
What You'll Be Doing
Build and grow communities across the Reserve project, including UGLYCASH and our broader Better Money initiatives
Manage and engage with our online communities, particularly on X, and help create meaningful conversations around what we're building
Develop relationships with creators, founders, entrepreneurs, builders, and people aligned with our mission
Create, curate, and coordinate community content, including live streams, online resources, discussions, and social content
Work closely with the founders and team to identify interesting people, communities, and opportunities worth bringing together
Plan and execute in-person community events, meetups, dinners, workshops, and experiences
Help turn our San Francisco space into a place where interesting people want to spend time, connect, and collaborate
Build recurring community initiatives and experiences that keep people engaged beyond individual events
Develop and scale community infrastructure, including relationship management, support systems, and moderation processes
Collect and synthesize community feedback to help inform product development and improve the customer experience
Collaborate with our Head of Social Media and Film Creator to turn community conversations and experiences into compelling content
Serve as a public-facing ambassador for Reserve, representing the company at events, online, and within relevant communities
Continuously experiment with new ways to grow, engage, and strengthen our community
Requirements
What we look for in you:
Located in the United States and willing to move to San Francisco after hire (relocation support provided)
3+ years of relevant experience in technology and crypto
Experience leading and growing a community
Experience scaling and operationalizing customer success systems
Operational experience in a crypto startup/project
Experience managing and growing…