Location: Kanab, Utah (relocation assistance may be available)
Hiring Range: The hiring range for this position starts at $22.50 per hour and is eligible for great benefits!
During the selection process, candidates may be asked to participate in an onsite 3-day working interview.
Position Summary: Lifesaving and Care Specialists work within a team setting to provide hands-on daily care and medical support to the animals at Bunny House. This position works directly with the public to create positive volunteer and visitor experiences and to find adoptive homes for rabbits and guinea pigs.
Culture Statement and Responsibility : We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.
Essential Duties and Responsibilities:
Provide basic and routine care for animals per department guidelines including but not limited to diet preparation and distribution, cleaning of enclosures, bonding, creating and implementing enrichment and training plans.
Support animals with medical issues, which may include zoonotic diseases, by medicating (oral/topical/injectable), treating wounds, grooming as needed (nail trims, brushing, shaving), preparing special diets, observing, identifying, and reporting concerning issues, and assisting in the maintenance of required veterinary records.
Support lifesaving objectives of the department by performing all aspects of the adoption process and providing superior customer service to visitors, volunteers, and adopters.
Serve as a sanctuary ambassador, representing Best Friends’ work to visitors and volunteers, and speaking to the sanctuary’s special role in Best Friends’ no-kill goals.
Support a “volunteers-first” team giving every volunteer the opportunity to maximize their skills and value towards Best Friends’ lifesaving activities, and inspiring visitors to continue the work in their communities.
Greet and conduct tours, speak about specific animals, the work of the Bunny House and the sanctuary, answer questions and assist visitors with their needs.
Clean work areas and preserve physical appearance of Bunny House buildings and grounds: sweeping, mopping, washing dishes, doing laundry, removing trash, storing items in their proper locations when not actively in use, and identifying and requesting maintenance repairs as needed.
Maintain a safe workplace by modeling safe work practices, adhering to organizational safety practices and rules, and communicating about unsafe practices and conditions.
Assist in the training of newer staff members as they are gaining competency in various aspects of the job.
Demonstrate kindness and the golden rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Treat others with compassion, empathy, and understanding.
Other duties as assigned.
Skills and Experience:
Strong desire to work with bunnies. Previous small animal care experience is preferred.
Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with providing extensive education during the adoption process, experience interacting with the public (customer service) is preferred.
Interest and comfort working with, carrying, and handling rabbits and guinea pigs, including those with health and/or behavior conditions including…