Join BWH Hotels – Where Passion Meets Purpose
At BWH® Hotels, we don't just offer employment opportunities, we create opportunities to be part of something extraordinary. As a global leader in hospitality for nearly 80 years, our vision is to inspire travel through unique experiences. Joining our corporate team means becoming part of a dynamic and inclusive community that values innovation, collaboration, and making a meaningful impact in the travel industry.
Headquartered in Phoenix, Arizona, BWH Hotels boasts a powerful portfolio of 18 brands, including WorldHotels™, Best Western® Hotels & Resorts, and SureStay Hotels®, with approximately 4,300 hotels in over 100 countries. We take pride in our top-ranking employee engagement scores and foster a workplace culture where your contributions truly matter. Join us and be part of a team that's shaping the future of hospitality!
The Accounting & Finance team is seeking a Senior Payroll Representative to support the administration and processing of U.S. and Canadian employee payrolls. The Senior Payroll Representative is responsible for administering and processing multi-state U.S. and multi-province Canadian payrolls while assisting with compliance with federal, state, provincial, and local regulations. This role provides operational support to the Payroll Manager in areas including payroll tax compliance, audits, system administration, process improvement, reporting, and employee support. The position requires a high degree of accuracy and confidentiality.
Key Responsibilities
Payroll Operations and Administration
o Process bi-weekly and off-cycle payrolls for U.S. and Canadian employees.
o Review employee electronic timesheets in Workday, perform recurring time and attendance audits, identify and resolve exceptions, and partner with managers to ensure accurate reporting of hours worked, leave time, and payroll-related transactions.
o Review payroll transactions for accuracy including earnings, deductions, taxes, garnishments, and benefit deductions.
o Reconcile payroll results and partner with Human Resources and Benefits teams to resolve issues and ensure payroll accuracy prior to transmission.
o Validate payroll balancing reports and payroll registers.
o Coordinate payroll funding requirements and payroll-related accounting entries.
o Maintain and document payroll procedures and internal controls.
Payroll Tax and Regulatory Compliance
o Contribute to maintaining compliance with federal, state, local, and provincial payroll regulations.
o Support payroll tax registrations and account maintenance across jurisdictions.
o Assist with year-end processing activities including Forms W-2, T4, T2200, RL-1, and related filings.
Payroll Systems and Technology
o Maintain employee payroll records within Workday and Dayforce and other payroll-related systems.
o Assist with payroll system testing, upgrades, integrations, and implementation projects.
o Support data integrity initiatives and system controls.
Employee and Customer Support
o Ensure quality customer care by researching and responding to employee payroll inquiries regarding pay, taxes, benefits, leave programs, and deductions in a timely manner.
o Acts as a liaison with accounting and human resources.
o Serve as backup to the Payroll Manager during absences.
Other Job Duties
o Support various accounting functions, including accounts payable, accounts receivable, account reconciliations, month-end close activities, and special projects, as business needs require.
Preferred Education & Experience
Associate’s degree in accounting, finance or related field or an equivalent combination of education and experience.
Minimum 3-4 years related payroll experience including automated timekeeping and payroll systems experience.
Intermediate proficiency in Microsoft Office Suite.
Experience with Workday and Dayforce preferred.
Canadian payroll experience preferred.
Required Knowledge & Skills
Strong attention…