About Us
At BGBx , we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.
Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.
If you're energized by collaboration, inspired by innovation, and motivated by work that matters, you'll find a place to grow, contribute, and make a meaningful impact at BGBx.
Director, Project Management
Position Overview
The Director, Project Management serves as the internal portfolio lead for an assigned book of business. This individual is a strategic and execution-focused leader who partners closely with Account teams to build and maintain accurate work projections, prioritize initiatives, and ensure the portfolio remains operationally sound and financially healthy.
The Director, Project Management is ultimately responsible for the successful delivery of high-quality work that drives client satisfaction, meets business objectives, and balances client and agency economics. This role leads and mentors a multi-skilled team of Project Managers while driving operational excellence across the business.
Responsibilities
Partner with Account and Marketing teams to provide clear, proactive, and consistent communication to clients and effectively manage expectations
Review projects across assigned account(s) to assess resource and skill requirements and ensure appropriate staffing alignment
Partner with Resource Management and Functional Department Leads to manage fluctuating resource needs across the portfolio
Lead project status reviews and facilitate cross-functional post-mortem sessions to drive continuous improvement
Develop and oversee risk mitigation plans for large-scale and complex engagements
Serve as a collaborative business partner to capability leads to evolve workflows and improve operational efficiencies
Prioritize work in progress (WIP) with functional leads and Account teams to proactively address bottlenecks and maintain momentum
Manage portfolio budgets and communicate revenue shifts or financial risks to senior leadership
Act as the escalation point for vendor management concerns and production-related issues
Identify and remove barriers to project success while ensuring projects remain on track
Oversee workload distribution across the portfolio and facilitate resolution of complex production discussions with clients
Partner closely with Account teams during client discussions related to timelines, production challenges, and project tradeoffs
Collaborate with Resourcing to adjust client workload priorities across the portfolio as business needs evolve
Scope and estimate complex, integrated, multi-channel engagements and review all estimates prior to client delivery
Regularly review team workloads, billings, actuals, utilization, and staffing plans to identify opportunities for optimization and efficiency
Drive organization, information sharing, and alignment across functional departments and Account teams
Mentor, manage, and develop Project Management team members to strengthen overall performance, productivity, and operational excellence
Qualifications
8+ years of project management experience, preferably within a healthcare advertising, pharmaceutical, medical communications, or agency environment
Proven experience leading large-scale, integrated, multi-channel programs and portfolios
Demonstrated success managing and developing high-performing project management teams
Strong understanding of agency operations, workflow…