Position: Systems Administrator (VMS Administrator)
Employment Type: Full-Time Contract Position
Client: Wayne County Airport Authority (WCAA) Technology Services
Work Location: On-site at Detroit Metropolitan Wayne County Airport (DTW) and/or Willow Run Airport (YIP), Michigan
Schedule: Five days per week, Monday through Friday, 8:00 a.m.–4:30 p.m.; after-hours support and on-call rotation required
Engagement: Initial six-month assignment with the possibility of extension or hire
Black Fox is a certified ISO 9001:2015 and ISO 22301:2019 firm with extensive experience managing and delivering professional services to public, private, educational, and nonprofit organizations across the globe. Black Fox has exemplified excellence by receiving the 2021 University of Connecticut School of Business Veteran Impact Award, the 2022 Department of Labor HIRE Vets Medallion Gold Award, and the 2023 U.S. Small Business Administration Veteran-Owned Small Business of the Year Award.
Since its inception, Black Fox has been a recognized leader in the development and implementation of information management and technology solutions. We depend on a diverse team of talented professionals to design, implement, administer, and sustain reliable solutions for our clients.
Scope of Work:
The Systems Administrator (VMS Administrator) provides on-site technical administration and engineering support for the Wayne County Airport Authority’s enterprise security surveillance platform serving Detroit Metropolitan Wayne County Airport and Willow Run Airport. The position is responsible for the implementation, configuration, operation, maintenance, performance, security, and troubleshooting of the Genetec Security Center video management system, connected AXIS cameras, and the physical and virtual server infrastructure that supports the environment. The Systems Administrator collaborates with WCAA Technology Services, cybersecurity, networking, server, public safety, facilities, project, and departmental stakeholders to maintain a secure, available, supportable, and well-documented surveillance capability.
Responsibilities: Administer, configure, update, maintain, and troubleshoot the Genetec Security Center enterprise video management system (VMS).
Manage the VMS architecture, including Directory, Archiver, Media Gateway, failover, database, recording, and related application components.
Monitor system availability, health, performance, event activity, video quality, storage capacity, recording status, and retention compliance. Identify emerging risks and take timely corrective action.
Administer, configure, update, maintain, and troubleshoot AXIS cameras and other supported surveillance devices.
Commission and integrate cameras, encoders, access-control devices, video analytics, and other security-system components into the VMS platform.
Maintain and troubleshoot VMS infrastructure, including physical and virtual servers, storage area networks (SAN), network-attached storage (NAS), Microsoft SQL Server, operating systems, databases, and network connectivity.
Diagnose and resolve video loss, degraded streams, recording failures, camera connectivity issues, authentication failures, storage constraints, and system-performance problems.
Apply sound practices for video streaming, encryption, recording, retention, failover, resilience, and enterprise authentication.
Maintain user accounts, roles, permissions, access controls, audit trails, and related records in accordance with WCAA policies and the principle of least privilege.
Collaborate with server, network, cybersecurity, and application teams to define and satisfy infrastructure, connectivity, security, patching, backup, and recovery requirements.
Provide technical assistance, implementation support, design input, and subject-matter expertise for security surveillance projects and system expansions.
Review proposed designs and coverage plans; support camera placement, system sizing, storage planning,…