Location: California (Remote, Hybrid, or In-Office in Burbank)
Employment Type: Full-Time
Compensation: $20–$25 per hour, DOE
About the Role
Block LLP is looking for an experienced Personal Injury Lien Negotiator to join our growing team.
In this role, you will focus on negotiating reductions of medical liens and outstanding medical balances associated with our clients' personal injury cases. You will communicate directly with medical providers, lienholders, and other applicable parties to secure reductions and help maximize our clients' net recovery.
This is a great opportunity for someone with hands-on experience handling lien reductions who is confident negotiating, persistent with follow-up, highly organized, and comfortable managing a high volume of files.
This position may be remote, hybrid, or in-office depending on the candidate's location and preference. Candidates must reside in California and live close enough to our Burbank office to attend in-person training during their first week of employment.
About Block LLP
Block LLP is a rapidly growing plaintiff personal injury and habitability law firm dedicated to delivering exceptional results and exemplary service to our clients. We help individuals and families navigate challenging situations with compassion, advocacy, and expertise.
Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. These values guide how we support our clients, collaborate with one another, and approach our work every day.
What You'll Do
Review medical liens, bills, and outstanding balances associated with personal injury cases
Negotiate reductions directly with medical providers, lienholders, and other applicable parties
Advocate for favorable reductions with the goal of maximizing the client's net recovery
Submit lien reduction requests and supporting documentation
Communicate with providers and lienholders by phone and email throughout the reduction process
Obtain and confirm final reduced balances and payoff amounts
Identify discrepancies in balances, billing, or lien information and work to resolve them
Follow up consistently on pending reduction requests and outstanding balances
Maintain detailed documentation of negotiations, communications, offers, reductions, and final amounts
Track the status of lien reductions and keep internal teams updated on progress
Collaborate with attorneys, case managers, and other team members to obtain information needed to complete lien reductions
Maintain accurate and organized records within the firm's case management system
Manage a high volume of lien files while meeting deadlines and maintaining accuracy
Escalate complex or disputed lien issues to the appropriate team member when necessary
Requirements
Minimum 2 years of experience handling lien reductions or medical bill negotiations within personal injury
Hands-on experience negotiating directly with medical providers and lienholders
Understanding of medical liens and outstanding balances commonly encountered in personal injury cases
Strong negotiation and communication skills
Persistent and comfortable advocating for additional reductions when appropriate
Excellent follow-up skills and ability to independently move files toward resolution
Strong organizational skills and attention to detail
Ability to manage a high volume of files and negotiations simultaneously
Strong written and verbal communication skills
Comfortable working independently while collaborating with a larger legal team
Proficiency with computers, email, Microsoft Office, and case management systems
Preferred Qualifications
Experience working in a plaintiff-side personal injury law firm
Experience handling a high volume of lien reductions
Familiarity with different types of medical liens and reimbursement claims encountered in personal injury cases
Experience with personal injury case management software
Spanish speaking is a plus
Work Location &…