JOB SUMMARY:
The Medical Assistant (MA) is an integral member of the healthcare team, providing clinical and administrative support to physicians, nurse practitioners, nurses, and other healthcare professionals to ensure efficient patient care and clinic operations.
The MA is responsible for preparing patients for visits, obtaining and documenting vital signs and medical histories, assisting with examinations and procedures as directed, performing Point-of-Care (POC) testing, phlebotomy, collecting specimens, and maintaining accurate medical records in the electronic health record system.
The Medical Assistant supports patient flow by coordinating appointments, managing patient communication, and ensuring timely completion of clinical tasks.
The role requires adherence to all safety, infection control, regulatory, and quality standards while promoting a positive patient experience. Medical Assistants collaborate closely with interdisciplinary team members to provide high-quality, patient-centered care and support the health and wellness needs of the diverse communities served by Greater Roslindale Medical and Dental Center.
Position: Medical Assistant
Department: Greater Roslindale Medical and Dental Center
Schedule: Per Diem
ESSENTIAL RESPONSIBILITIES / DUTIES:
Room and prepare patients for provider visits.
Obtain and document vital signs, medical histories, and screening information.
Conduct and document required patient screenings, including THRIVE, PHQ-2/PHQ-9, Social Determinants of Health (SDOH), substance use, and other preventive health assessments.
Notify providers and nursing staff of positive screening results and assist with appropriate follow-up workflows.
Perform Point-of-Care testing and specimen collection according to established protocols.
Perform Venipuncture of patients of all ages
Administer vaccines and medications within scope of practice.
Support preventive care, chronic disease management, and population health initiatives.
Assist providers with examinations, procedures, and patient education.
Maintain exam rooms, medical supplies, and equipment.
Document patient care activities accurately in the electronic health record.
Coordinate with nurses, providers, behavioral health staff, CHWs, and front desk teams to ensure seamless patient care.
Maintain compliance with organizational, regulatory, safety, and quality standards.
Delivers care in a non-judgmental, non-discriminatory manner that is sensitive to and demonstrates respect for patients.
Clinical Support: Under the direction of the licensed Nurse or Provider, performs a variety of appropriately delegated patient care interventions for patients and their families.
Collaborates with the licensed Nurse/clinic manager, as a member of the interdisciplinary team throughout the shift to determine appropriate work assignment and priorities, as well as communicates status of delegated task completion and outcome of patient data findings.
Maintains timely ongoing verbal communication.
Monitors patient flow including waiting room activity and communicating wait time updates to patients.
Informs nursing staff, technical staff, and/or supervisor of arrival of patients.
Conducts pre-visit chart review and preparations for upcoming visits, including Identification and documentation of patient care needs based on clinic guidelines and protocols (e.g. live interpreter needs, Hoyer-lift).
Enters order for labs and tests to be completed at upcoming visit per clinic guidelines and protocols.
Greets patient in waiting room and escorts to exam room Uses recognized and accurate medical terminology and abbreviations for all documentation, avoiding the use of unapproved abbreviations, per Hospital policy.
Assists with intake process in the following areas as determined by departmental needs: Checks two patients identifiers Accurately collects and documents in the medical records vital signs, chief complaint/reason for visit, and medical/family/social history Enter allergies…