E-4B Field Service Representative
Company:
Boeing Aerospace Operations
ApBoeing Global Services (BGS) is seeking a Senior Field Service Representative to support our E-4B Program in Offutt Air Force Base, Nebraska with regular travel to San Antonio, Texas .
You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers.
Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements.
Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment.
Position Responsibilities:
Significant amount of demonstrated E-4B experience and knowledge in aircraft maintenance procedures, practices, engineering standards and specifications, specifically Electrical Systems and Avionics to support testing and repair of E-4B systems, as well as system components. Note: candidates with equivalent experience will be considered
Improve customer satisfaction through frequent and open communication with all customer contacts
Rapidly respond to resolve customer support issues
Provide technical research and guidance in the resolution of field problems related to installed equipment and systems and provide over-the-shoulder assistance and training to the Air Force maintainers
Collect and provide Data deliverables as necessary to maintain both internal program management requirements and contract delivery/report requirements
Oversee and provide advice in the identification and requisition of proper repair parts while troubleshooting
Provide advice and guidance on hard to obtain supply parts and support equipment
Provide advice in the identification of and instruction on the use of Boeing Publications, special tools, handling equipment, to include Ground and Peculiar Support Equipment (GSE/PSE), and test equipment associated with and related to the equipment/system
Basic Qualifications (Required Skills/Experience):
Minimum 7 years of experience working on aircraft systems
Minimum 1 year of experience in E-4B aircraft
Must be able to work variable shifts including weekends, holidays, and overtime as needed
At the sole discretion of leadership, must be willing and able (on potentially short notice) to deploy/travel to a variety of locations (domestic and international) and for a variety of deployment durations to meet customer needs and the statement of work. Unless compelling reasons exist, failure to deploy/travel will be considered as a resignation.
At the sole discretion of leadership, must be willing and able to relocate to a variety of locations (domestic and international) to meet customer needs and the statement of work. Failure to relocate will be considered as a resignation.
Preferred Qualifications (Desired Skills/Experience):
Previous experience conducting maintenance training is preferred
Conflict of Interest:
Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process.
Drug Free Workplac e:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and…