- Pay
- $111–174k
- Where
- Seattle, WA · Huntsville, AL · Chicago, IL · Seal Beach, CA · Oklahoma City, OK · Berkeley, MO · Long Beach, CA · Huntington Beach, CA · Renton, WA · El Segundo, CA · Auburn, WA · Everett, WA · San Antonio, TX · Plano, TX · Arlington, VA · Ridley Park, PA · Mesa, AZ · North Charleston, SC
- Level
- Senior
Senior Hardware Asset Management Specialist
Company:
The Boeing Company
The Boeing Company’s Information Digital Technology and Security (IDT&S) is currently seeking an experienced Senior Hardware Asset Management (HAM) Specialist to support the Technology Governance & Optimization team in North Charleston, SC; Arlington, VA; Auburn, WA; Berkeley, MO; Chicago, IL; El Segundo, CA; Everett, WA; Huntington Beach, CA; Huntsville, AL; Long Beach, CA; Mesa, AZ; Oklahoma City, OK; Plano, TX; Renton, WA; Ridley Park, PA; San Antonio, TX; Seal Beach, CA; or Seattle, WA.
We are looking for a Hardware Asset Management Specialist to lead the full lifecycle management of our enterprise IT hardware, from procurement and receipt through deployment, refresh, and secure disposal. You will own the accuracy of hardware records in the CMDB, protect the company from asset loss and data exposure, and optimize hardware spend across end-user devices, data center, and network equipment. This role partners with Procurement, Finance, Information Security, Facilities, End User Services, and Infrastructure teams across multiple sites.
Position Responsibilities:
Lead a team of HAM analysts and asset coordinators, including setting priorities
Own the HAM program roadmap, policies, and processes, aligned to ISO/IEC 19770-1 and industry best practice
Govern the end-to-end hardware lifecycle: request, procurement, receiving, tagging, deployment, moves, refresh, retirement, and disposal
Maintain the accuracy and completeness of hardware asset records in the CMDB and HAM platform (for example ServiceNow HAM Pro), including reconciliation against discovery, MDM, and procurement data
Run physical inventory and audit cycles, investigate discrepancies, and drive resolution of lost, stolen, or unaccounted-for assets
Manage IT Asset Disposition (ITAD) vendors and processes, ensuring certified data sanitization, chain of custody, and environmental compliance
Oversee stockroom operations, including stock levels, consumption forecasting, and spares management
Manage warranty, maintenance, and lease contracts, including lease returns and end-of-support planning
Partner with Finance on capitalization, depreciation, and fixed asset reconciliation
Define and report KPIs to leadership, such as inventory accuracy, CMDB data quality, refresh compliance, disposal cycle time, and cost avoidance
Basic Qualifications (Required Skills/Experience):
5+ years of experience with IT asset management and configuration management databases (CMDB)
5+ years of experience with the ServiceNow platform
5+ years of experience running with inventory management, to include inventory optimization
3+ years of experience with leading ServiceNow platform support
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree in Information Systems, Business, Supply Chain, or a related field, or equivalent experience
Certifications such as IAITAM CHAMP or CITAM, ITIL 4 Foundation, or ServiceNow HAM Implementation Specialist
Experience in aerospace, defense, manufacturing, or other regulated environments, including handling classified or export-controlled equipment
Familiarity with endpoint management and discovery tools (for example Microsoft Intune, SCCM/MECM, Jamf, ServiceNow Discovery)
Experience with data center and network hardware lifecycle, including end-of-life and end-of-support tracking
Background in supply chain, logistics, or vendor management
Experience with Power BI or similar tools for executive dashboards
Experience with data model integration, including designing, mapping, and validating data models across systems to ensure accurate, consistent, and scalable data exchange
Strong analytical skills with large datasets; advanced Excel proficiency
Clear written and verbal communication, with the ability to present findings and risk to senior leadership
Conflict Of Interest:
Successful Candidates for this job must satisfy the Company’s Conflict Of Interest (COI) assessment…