Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
Join us as we embark on a journey to transform BCG’s Finance organization. “Future Finance” is a multi-year journey to prepare the Finance function for the BCG of the future: a BCG that continues to grow, and one that has become more complex, more diverse and more interdependent. By rethinking structures and standardizing processes across geographies and business entities, we will make it simpler and more efficient to work together and flex to meet the needs of BCG.
As part of the Global Finance Operations Centre (GFOC), you will be responsible for pre-payment audit and processing of employees’ expense claims in accordance with BCG’s Travel and Expense (T&E) policy
for its offices across multiple locations. This role will specifically support BCG's Japan office, requiring effective communication with Japanese-speaking stakeholders and application of local T&E policy nuances. Also will be responsible for managing employee queries and their timely resolution, and related daily/monthly closing and reporting activities.
Roles and responsibilities
Review Employee expense claim reports for accuracy and appropriate documentation: Submitted expenses are in compliance with the respective BCG office’s Travel and Expense policy
Submitted expenses match with the receipts provided
Proper approval has been obtained for expenses incurred outside of the policy
Resolve expense claims related queries via effective collaboration with various stakeholders to ensure the highest user satisfaction
Prepare and distribute the routine report/reminder to local finance offices
Provide regular updates to local finance for any expense trends, abnormal behaviour, improvement action plan, and audit procedure changes
Partner and maintain relationships with local finance teams to address travel expense policy and audit questions as they arise
Maintaining the highest quality standards and ensure no duplicates claims or remibursements are initiated
Maintain employee and approver data in the system. Prepare periodic reconciliations to ensure data is accurate and up to date
Follow set processes and highlight when there is a need for change or update
Adhere to the internal compliance policy and guideline established by the management on their daily operational activities
Maintain exception logs for the process-related exception as and when they occur for knowledge retention
Complete ad hoc requests and perform other duties as needed with minimal oversight
Active participation in the organization-wide projects and initiatives
Liaise directly with employees, approvers, and local finance teams in Japan in Japanese (spoken and written) for query resolution and audits
Translate/localize routine reports, reminders, and policy communications between English and Japanese for the Japan office
Interpret and apply Japan-specific T&E policy nuances (e.g., local tax treatment of allowances, statutory receipt/documentation norms) alongside global BCG policy
Act as the primary point of contact for Japan-side escalations requiring language and cultural fluency
Support…