Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
This is a 12-month fixed-term contract
BCG’s internal functions are the foundation of how our firm operates— representing thousands of professionals and hundreds of millions in investment that enable BCG to deliver exceptional client impact at global scale. As the firm continues to grow and technology changes rapidly, our internal operations face an extraordinary opportunity: to continue to evolve to an even more scalable, technology-enabled, global organization.
Our Operational Innovations (OI) team is at the center of this transformation. We are trusted partners to our functions and firm leadership for driving this ambitious change agenda. We enable step-change improvement in the effectiveness and efficiency of the firm by accelerating high-priority initiatives sponsored by the Operations Leadership Team and/or our Operating Committee. From technology & AI deployments to end-to-end process redesign, we partner with functional and geographic leaders to re-architect how the firm operates — faster, smarter, and more connected than ever before.
We don’t just manage change — we partner with the business to make it happen. Our team helps shape and accelerate BCG’s most strategic initiatives, providing hands-on executional leadership and deep expertise in transformation, digital enablement, and change management. We enable functions to scale effectively, improve performance, and unlock new sources of value through data, automation, and forward-thinking design.
Key Activities and Responsibilities include:
The OI Manager is responsible for the day-to-day execution of high-priority transformation change efforts, typically owning a defined workstream or module within a broader program. Projects could relate to new operating models, tools, systems, processes, and ways of working. Effectively executing this will require the individual to:
The OI Manager is responsible for the day-to-day execution of high - priority transformation change efforts , typically owning a defined workstream or module within a broader program. Projects could relate to new operating models, tools, systems, processes, and ways of working . Effectively executing this will require the individual to:
S upport f unctional leadership teams and workstream sponsors
Contribute to setting direction and creat ing the roadmap for own workstream within the broader change effort
Help c rystallize objectives and deliverables for workstream , ensuring highest potential for value delivery
Manage, track and communicate status of workstream efforts, program risks/issues, and progress towards strategic goals
Partner with w orkstream l eads and s ponsors to develop deliverables and help navigate complex issues and change management agendas
O rganize and help lead project initiatives within own module , focusing on both change management , project management, and technical implementation (where appropriate)
Help d efine and manage scope for own workstream or module
Participate in estimating functional and technical activities , where…