Who We Are
Boston Consulting Group (BCG) is a general management consulting firm, widely regarded as a global leader in business strategy consulting. The firm has built its worldwide practice on intellectual leadership and has helped change the way many corporations’ approach, and engage in, competition. Many of BCG's strategic concepts are taught at leading business schools and executive education programs around the world.
BCG is a privately owned firm with over 90 offices in 50+ countries. BCG’s Global Functions provide professional management services to the firm, including the central operations of finance, information technology, marketing, risk, legal, operations and human resources.
About the Team:
The global travel function sets the vision and overall strategic direction of the BCG global travel program, deliver the latest thinking in the areas of indirect sourcing where BCG has a substantial spend; air, hotel, and ground transport associated with internal and client travel, service operations & cutting edge travel technology while leading and driving the change required to minimize travel cost and its associated infrastructure. Our small but diverse team is highly strategic, collaborative and solutions oriented.
What You'll Do
The Travel Program Specialist plays a critical role in supporting BCG’s global travel program, with a strong focus on airline pricing, network planning, and air budget management for WWOM, PA,L&D. This will necessitate working closely with the Senior sourcing Manager, the TMC, and global stakeholders to ensure accurate contract loading, budget integrity, availability alignment, and compliance with travel guidelines.
The role requires deep hands-on experience from a TMC or airline environment, advanced proficiency in Global Distribution Systems (GDS), and the ability to translate complex airline pricing and inventory concepts into practical guidance for budget owners and meeting organizers.
KEY RESPONSIBILITIES
Airline Pricing, Network Planning & Budget Management
Perform detailed airline budget analysis for internal BCG programs, including Practice Area and WWOM programs.
Run airfare projections and scenario analyses using the Global Travel Amadeus tool and/or other GDS platforms.
Apply strong understanding of airline pricing, inventory steering, combinability, and network planning to support cost-efficient and realistic travel budgets.
Execute planning activities in line with established objectives and specific program requirements.
Respond to budget-related questions from meeting organizers and budget owners,providing clear explanations and alternative routing, timing, or carrier options when needed.
Contracted Fares, GDS & Dashboard Management
Ensure accurate loading, maintenance, and quality control of negotiated air, rail, and car rental contracts in GDS and online booking environments.
Upload and maintain negotiated airline fares and related commercial content in
centralized dashboards to ensure transparency and usability across stakeholders.
Conduct regular quality checks on negotiated fares and rates, ensuring accuracy, availability, and compliance.
Partner with the senior sourcing manager to perform contract quality checks and post negotiation validation.
Ensure the TMC adheres to strict auditing and quality assurance processes for contract application.
Stakeholder & TMC Collaboration
Liaise with global, regional, and local stakeholders to understand evolving travel
requirements, reporting needs, and planning constraints.
Act as a bridge between budget owners, meeting organizers, and the TMC to resolve availability gaps and ensure booking of best available and compliant rates.
Ensure TMC agent readiness and alignment to support meeting participants effectively and consistently.
Share best practices across regions and teams related to destination selection, airline network planning, and fare optimization.
Support optimized meeting destination selection by balancing connectivity, airline…