Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
The Senior Specialist - Technical, Facilities & Workplace Operations will ensure the safe, reliable, efficient and technology-enabled operation of office facilities and associated infrastructure. The role combines hands-on technical ownership with strong governance across critical equipment, maintenance, safety, access control, civil works, vendors, budgets, analytics and sustainability. The individual should be comfortable using AI-enabled tools, automation, dashboards and digital facilities-management platforms to improve reliability, productivity, cost control and decision-making.
WHAT YOU'LL DO
Technical Facilities, Critical Infrastructure & Assets
Own reliable operation and upkeep of Mechanical, Electrical, Plumbing and Civil infrastructure, including HVAC, electrical distribution, UPS/LT panels, fire systems, water systems, BMS and other critical equipment.
Develop and monitor preventive, predictive and condition-based maintenance; review equipment health, breakdown trends, logs and checklists to identify risks and prevent failures.
Coordinate shutdowns, testing, repairs and upgrades with OEMs, vendors, building management and internal stakeholders; maintain critical spares and contingency arrangements.
Conduct technical audits and asset-condition reviews; maintain an accurate asset register covering specifications, lifecycle, AMC/warranty, maintenance history and replacement plans.
Projects, Civil Works & Infrastructure
Plan and supervise civil works, repairs, refurbishments, fit-outs and infrastructure improvements; prepare scopes, specifications, BOQs and cost estimates.
Review vendor proposals from technical and commercial perspectives and monitor project timelines, quality, safety, budgets, compliance and handover.
Identify modernization opportunities that improve reliability, energy efficiency, employee experience and long-term asset performance.
Safety, Fire, Compliance & Business Continuity
Ensure compliance with applicable fire, life-safety, electrical, environmental and statutory requirements; maintain licenses, records, certificates and testing documentation.
Conduct safety inspections, ensure closure of observations, coordinate drills and emergency preparedness, and maintain readiness of firefighting and life-safety systems.
Support incident investigation and root-cause analysis; track corrective/preventive actions and maintain contingency plans for power, HVAC, flooding and other critical failures.
Budgeting, Spend & Financial Governance
Prepare and maintain annual OPEX and CAPEX budgets; develop forecasts and track committed spend, actuals, accruals and forecast-to-complete.
Analyse variances, savings opportunities and expected overruns; maintain financial dashboards covering budgets, vendors, utilities, projects and key operating costs.
Track PRs, POs, invoices and vendor payments, ensure correct cost-centre allocation and maintain complete supporting documentation.
Technology, AI, Data & Dashboards
Be hands-on with contemporary technology and Generative AI, applying it to maintenance analysis,…