Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
About BCG Platinion
BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale.
What You'll Do
As a Senior AI Tech Consultant in our Telecommunications practice, you will work with BCG case teams and client leadership on complex technology and transformation challenges. You will own substantial workstreams: structuring problems, developing hypotheses, conducting analysis and translating findings into recommendations for senior stakeholders.
Your work may span:
Telco platforms and modernisation - transforming BSS/OSS and digital estates across customer, product, order, billing, charging, service management and assurance
Customer and digital experience - shaping digital channels, CRM, customer care, contact-centre platforms and AI-enabled customer interactions
Cloud, platform and engineering transformation - supporting cloud and platform strategies, DevSecOps, engineering effectiveness and AI-enabled software delivery
GenAI, agentic AI and automation - identifying high-value opportunities across customer care, IT and network operations, redesigning human-agent workflows and moving from pilots to scaled impact
Technology operating model and delivery - improving organisation structures, governance, decision rights and ways of working
Technology economics, cost and sourcing - supporting cost transformation, vendor strategy, managed services, cloud economics and technology productivity
You will help clients prioritise AI value pools, develop business cases and roadmaps, and assess the data, platform, governance, risk and change capabilities required to scale GenAI and agentic solutions responsibly.
You will evaluate technology options and vendor proposals and support decisions balancing value, cost, risk and implementation complexity. Working with architects, engineers, product and AI specialists, you will understand technical implications while staying focused on strategic and transformation questions.
You will support implementation through governance, value tracking, risk management and programme assessment. You will lead client workshops, communicate recommendations, coach junior colleagues and contribute to proposals, client relationships and BCG Platinion's Telco capabilities.
What You'll Bring
Typically 6-10 years of experience across technology consulting,…