Who is Boulevard?
Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.
Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen .
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most .
Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.
Come do the best work of your life at Boulevard.
As our Senior Solutions Engineer, you'll own the technical story in our enterprise and strategic sales cycles. You'll take how a multi-location salon, spa, medspa, or franchise actually operates and turn it into a credible, tailored demonstration of Boulevard. This is a senior individual contributor role with real autonomy, no prescribed playbook, and the chance to build assets that raise the technical quality of our whole go-to-market team.
You'll work closely with our Enterprise and Mid-Market Account Executives, Product, Engineering, and Implementation. We're building the operating system for beauty and wellness, and here the line between your work and its impact is never abstract. This role is remote within the U.S.
What you’ll do here
Lead technical discovery, technical qualification, integration solution design, and executive-facing readouts on enterprise and strategic opportunities.
Partner with Account Executives to connect Boulevard to each prospect's business case, showing value, ROI, and how our APIs extend across their existing technology stack.
Build working proofs of concept and interactive prototypes that show prospects their own workflows running on Boulevard.
Write RFP and security questionnaire responses that give prospects usable insight into their own operations.
Advise prospects and internal teams on security configuration and on HIPAA, PHI, and PII handling, and serve as the technical contact for security review during procurement.
Scope integration requirements and sort each one into fits today, partner solution, or genuine product gap, then document them for Sales, Implementation, and Support. Turn recurring gaps and feature requests from live deals into clear signal for Product and Engineering.
Advise on demo environment strategy, create sandboxes (most often post-sale migration sandboxes), and prepare prospect briefings so what we promise in the sales cycle is what we deliver.
Use AI tools to speed up pre-sales deliverables, and coach new upmarket sales teammates.
What you’ll need to thrive
5+ years in solutions engineering, sales engineering, technical account management, or a comparable customer-facing technical role in B2B SaaS.
Direct SaaS experience: how subscription software is built, sold, implemented, and renewed, including release and roadmap cycles, APIs and integrations, and data migration. Vertical SaaS backgrounds such as booking, payments, communications, or client experience platforms transfer most directly.
Demonstrated ownership of enterprise or strategic sales cycles, including multi-location or franchise buying structures.
Technical fluency in APIs, integrations, data flows, and permissions models, and credibility with both operators and…