Entity:
Technology
Job Family Group:
IT&S Group
Job Description:
Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.
It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.
Join our Technology Team and advance your career as an IT Support Analyst – Energy Trading
As a support analyst in a support‑critical domain, you will balance proactive operational excellence (runbooks, resilience, monitoring/triage, operational integrity) with structured analysis and delivery (change impact analysis, process improvement, requirements capture, backlog elaboration, and functional testing), working closely with business users, BAs, software engineers, UX designers, and partner teams. You will embrace a culture of change and agility, operate effectively across organizational boundaries, and apply sound judgement to prioritize and deliver outcomes in a fast‑moving trading environment.
In this role You will:
Ensure the operational stability and integrity of systems, aligning with architectural standards, security requirements, and organizational policies
Create and maintain runbooks, operating procedures, and system architecture documentation
Conduct impact analysis for changes , and continuously see opportunities for process improvement and optimization
Collaborate with team members to gather business requirements and translate them into a well-defined product backlog
Refine and prioritize backlog items to ensure they are ready for delivery
Support end-to-end project delivery , including progress tracking, reporting, and risk management
Perform functional testing to ensure solutions meet business needs and quality standards
Apply Agile/Scrum methodologies where relevant to drive efficient delivery
Develop and deliver training materials and knowledge transfer sessions for interested parties on new processes and system functionalities
Work closely within multi-functional teams (including Software Engineers, Technology Engineers, Designers, SecOps, and Product Owners) to deliver impactful solutions
What You will need to be successful:
Degree (Bachelor’s or Master’s) in a relevant field such as Energy Trading, Economics, Finance, Computer Science, Data Science, Statistics, or similar
Proven, hands-on experience in supporting applications , with a strong track record in problem-solving
Experience working closely with business users in trading or financial environments , translating their needs into practical system solutions
Solid understanding of at least one area within Front, Middle, or Back Office / Operations
Experience collaborating with 2nd and 3rd line support teams to resolve issues efficiently and within agreed timelines
Exposure to global markets , ideally within physical commodities or trading environments
Good communication skills , with the ability to engage and influence business partners
Experience working in hybrid, multi-functional teams (internal and external resources)
Familiarity with Agile ways of working , including Scrum, and…