Entity:
People, Culture & Communications
Job Family Group:
HR Group
Job Description:
Overview:
We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. Our people want to play their part in solving the big, sophisticated challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices at Pune, we work in customer service, finance, accounting, procurement,
Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team?
Join our team, and develop your career in an encouraging, forward-thinking environment!
Role: Senior Local Delivery Specialist
We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
The Local Delivery Specialist plays a key role in managing and processing local HR transactions with accuracy and efficiency, including performing calculations and producing all related documentation. The role provides responsive support to UK employee queries, ensuring a positive service experience. In addition, the position contributes to continuous improvement initiatives and upholds compliance with all legal, fiscal, and regulatory requirements associated with service delivery.
Key Accountabilities:
LFR (legal, fiscal, regulatory): Ensure all legal, fiscal and regulatory actions are taken in line with requirements. Look to streamline and modernise processes where possible
In-depth understanding of country laws, policies, and practices as they pertain to country delivery accountabilities
Respond to employee inquiries in a timely and accurate manner
Update and maintain employee information in relevant P&C systems to support an accurate payroll
Participate in ongoing auditing to ensure quality of employee data in relevant P&C systems
Work closely with the UK Local Delivery team, payroll and colleagues in Business & Technology Centres to complete hire to retire processes for the country.
Support key projects as required
Education:
A university degree or equivalent experience or professional qualification, in human resources management or its equivalent.
Experience and Job Requirements:
Minimum of 5+ years of relevant experience in HR Shared services and preferably experience in the Workday system
Strong prior experience in transacting UK people processes and deep knowledge of UK policies like Leave of Absence, Termination, Employee Movement
We’re looking for driven, ambitious enthusiasts who thrive in fast-paced environments and are passionate about people. If you're ready to build something transformative, this is the place for you.
Skills:
Numeracy and analytical thinking –able to quickly and effectively generate and analyse a range of data to provide accurate and timely information to advise business decisions
Digital fluency – strong systems and computer skills and experience across full spectrum of systems and technologies in use, able to quickly learn new systems
Good communication skills; experience in positioning messages appropriately with different audiences, with a close attention to grammar and spelling
Ability to prioritize, format, and produce correspondence and reports in a variety of formats
Good investigative and analytical skills to be able to prioritize work and meet deadlines
Technical:
Customer focus – all decisions clearly aligned to customer/business and bp wide strategy. Puts the customer at the heart of everything they do and is confident to work within a framework
Solutions focus –seeks to identify solutions and make improvements to processes which will give to the business and enhance ways of working
Risk Management –acts with high level of…