Successful LA restaurant & bar group is seeking an energetic and entrepreneurial Operating Partner to oversee the redesign and relaunch of one of their most longstanding, popular nightlife venues. The concept is strictly bar and lounge focused with no food component, however candidates should have a blend of both restaurant/bar management experience as well as deep connections in the local nightlife scene. This role will work in collaboration with ownership to shape the next chapter of the venue, and will be responsible for owning all day-to-day operations, financial performance, driving new business, and building upon the venue’s already strong reputation. The ideal candidate will have a deep understanding of nightlife operations, a natural ability to attract guests, and generate business creatively and autonomously. Established experience and success in managing high-volume bar/lounge and entertainment concepts is required, preferably in the luxury lifestyle space. Must be comfortable working late nights. Exciting opportunity to get in with an established group with continued growth on the horizon!
General Manager Responsibilities:
Oversee and positively impact all areas of the business including: sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation
Support with new activations and programming in collaboration with ownership
Ensure quality and consistency of all products served
Ensure all equipment is kept clean and in excellent working condition
Maintain positive and cooperative relationships with all vendors and business partners
Foster opportunities for the team to learn and grow
Continually strive to educate and develop of staff as it relates to beverage, service, and compliance
Maintain a strong presence in the venue, interacting with guests and building relationships
Create a positive and fun working environment
Develop a positive relationship with guests, promoters, and vendors to build upon and maintain guest retention
Taking ownership of the business to increase sales and profitability
Increasing brand awareness by creating marketing plans
Set an example to the team by providing excellent hospitality and service at all times
Anticipate the needs of the venue and act upon them
Be knowledgeable of all venue policies regarding personnel and deliver prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements
General Manager Qualifications:
3-4+ years of experience as a Restaurant/Bar General Manager (GM), General Manager of Nightlife, Venue GM, Food & Beverage (F&B) or Nightlife Director, Service Director, FOH General Manager, or comparable upper management role in an upscale, full-service restaurant or bar/lounge concept is required
Prior nightlife experience is required, preferably in the luxury lifestyle space
Passion for and strong knowledge of wine, spirits, craft cocktails, and guest service
Ownership mindset and values and the ability to work autonomously
The ideal person will be in touch with the nightlife scene in Los Angeles and have a strong network of existing relationships
Strong leader and motivator to the staff and management
A lead by example approach
Ability to thrive in a fast paced, high-pressure environment
Experience in managing P&L, administrative functions, and controlling cost of goods
Extreme attention to detail
Process driven and able to implement operating procedures that will continue to maximize efficiency
Excellent written, verbal, and interpersonal communication skills
Experience and comfortability in dealing with high end/VIP clientele
Effective problem-solving skills
Exceptional standards for cleanliness, health, and safety
Experience in managing inventory and cost controls
Proven track record with controlling costs, fully understand…