Community Care Team Leader – Norfolk
Location: Yarmouth Road, Norfolk
Salary: £14.21 per hour Monday to Friday
£15.21 per hour Saturday and Sunday
Hours: 35 hours per week
Bank holidays: Additional £1 per hour for all hours worked on a bank holiday
Make a real difference. Lead a team that helps someone live independently in their own home.
Are you an experienced Senior Support Worker, Care Team Leader or Healthcare Assistant ready to take the next step in your career?
Do you enjoy supporting others, leading by example and making a genuine difference to someone's quality of life?
At Brainkind, we're looking for a compassionate, organised and motivated Community Care Team Leader to oversee a dedicated team of Support Workers providing personalised care and rehabilitation support to an individual living in their own home in Norfolk.
Unlike a traditional residential care setting, this role offers the opportunity to lead a consistent care team in a community-based environment, ensuring the person we support receives high-quality, compassionate and individualised care while maintaining their independence, dignity and choice.
You'll play an important role in coordinating day-to-day care, supporting your colleagues and ensuring the individual remains at the centre of every decision.
About Brainkind
Brainkind is a leading UK charity specialising in supporting people living with acquired brain injuries and complex neurological conditions.
We help individuals rebuild their confidence, develop everyday skills, maximise their independence and enjoy the best possible quality of life.
Our specialist services include neurological rehabilitation, supported living and community-based care, with dedicated teams working alongside individuals, their families and healthcare professionals to achieve meaningful outcomes.
We believe rehabilitation and support should be built around the individual, recognising their personal goals, preferences and aspirations.
About the Role
As our Community Care Team Leader, you'll be responsible for the day-to-day coordination, supervision and development of a small, dedicated care team supporting an individual in their own home.
You'll work closely with your team, the individual receiving support, their family or representatives and relevant healthcare professionals to ensure care is safe, consistent, person-centred and responsive to changing needs.
This is a hands-on leadership role, combining the responsibilities of a Senior Support Worker with the opportunity to coordinate care delivery, mentor colleagues and contribute to the ongoing development of the service.
Your focus will be on creating a positive, supportive and well-organised environment where both the individual and your colleagues can thrive.
Your Key Responsibilities
Leading and Supporting Your Care Team
Provide day-to-day leadership, guidance and supervision to a designated team of Support Workers delivering care within the individual's home.
Lead by example, promoting compassionate, respectful and professional standards of care.
Support staff development through regular supervision, feedback, coaching and performance reviews.
Help coordinate staff rotas, annual leave, training and shift cover to maintain safe staffing levels and continuity of care.
Support the recruitment, induction and training of new colleagues.
Encourage effective communication, teamwork and a positive working culture.
Identify opportunities to improve care delivery and support colleagues in developing their confidence and skills.
Delivering High-Quality, Person-Centred Care
Ensure care and support are delivered in line with the individual's personalised care plan, preferences and rehabilitation goals.
Promote independence, dignity, choice and meaningful participation in everyday activities.
Provide hands-on care and support when required, working alongside your team.
Monitor the individual's wellbeing and identify changes in their physical, emotional, cognitive…