- Where
- Omaha, NE · Des Moines, IA · Cedar Rapids, IA
- Level
- Senior
As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.
Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it .
Summary
The Outreach and Operations Director (OOD) is a dynamic and multi-faceted leader who is focused on operational excellence and building strategic relationships with constituents and donors on behalf of Breakthrough T1D. They demonstrate abilities to develop strategies designed to advance the organization’s mission by expanding our reach into the community; managing volunteers to amplify programming across the territory’s geography; and ensuring all territory operations are led in alignment with organizational goals and guidelines. The OOD ensures increased efficiency, deepens acquisition, activation and engagement results, and effectively utilizes core program metrics and key indicators to drive year-over-year trends, goal attainment and maximum performance impact. Through their work to ensure staff activities are aligned to building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the OOD supports revenue generation and growth of our supporter base.
This individual is a high-impact, high-energy leader who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets.
This role serves as a people leader to (Community Engagement Manager, Operations staff).
As one of the top performing territories in the country, the Mid America territory includes 20 staff and plays a vital role in the organization’s success. The territory has 5 Chapter Boards and over 15 events collectively driving over $11 million in total net revenue.
We have a hybrid work schedule, in office two days a week and working remotely and in the field three days a week.
Key Responsibilities
Acquisition & Activation (30%)
• Develop and implement strategies that will build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines
• Identify and manage opportunities for CE (Community Engagement) resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes:
o Utilizing national CE dashboards to analyze data and uncover growth opportunities
o Acts on HCP leads to onboard new resource partners
o Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities, i.e. Community Summit speakers, Board representation, etc.
o Ensure consistent communication to HCPs
o Manage process with resource distribution partners to ensure implementation meets expectations and standards
Responsible for achieving territory engagement and acquisition goals and support the overall achievement of goals in the broader…