At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Position Summary
The Senior Director, PDS Learning is accountable for the enterprise learning strategy, operating model, governance, and execution that enable Product Development & Supply (PDS) colleagues to build and sustain the capabilities required to deliver medicines safely, compliantly, and efficiently. This leader sets the global direction for GxP and business learning, translates PDS priorities and regulatory expectations into scalable learning solutions, and partners with site and functional learning teams to ensure consistent standards with fit-for-purpose local execution.
The role leads the continued evolution of learning from a process-centric training model to an integrated business capability system grounded in risk, performance, simplification, digital enablement, and measurable outcomes.
The Senior Director also advances AI-enabled learning, strengthens inspection readiness and learning governance, and builds a high-performing global organization that develops talent, enables subject matter experts, and drives a culture of learning, quality, growth, and continuous improvement. This position reports to the Chief Learning Officer and serves as an active senior member of the Enterprise Learning leadership team.
Key Responsibilities:
Define and lead the global PDS Learning strategy, multi-year roadmap, operating model, and portfolio, aligned with PDS and enterprise learning priorities.
Own the global GxP learning strategy and risk-based framework across PDS ensuring learning requirements are compliant, role-based, effective, and proportionate to business and patient risk.
Translate business strategy, quality priorities, inspection trends, technology changes, and workforce capability needs into an integrated learning agenda with clear outcomes, investment choices, and measures of impact.
Establish and sustain governance, standards, decision rights, and accountabilities across central, functional, and site learning teams to enable global consistency, local ownership, and reliable execution.
Serve as the senior PDS point of accountability for GxP learning during audits and regulatory inspections; ensure rapid access to accurate learning evidence and lead remediation and sustainable corrective actions for learning-related observations.
Partner with Quality, Compliance, Human Resources, Digital/IT, functional leaders, and site leadership to identify capability risks, remove systemic barriers, and embed learning into business processes and performance improvement.
Lead the design and deployment of scalable, role-based capability solutions, including onboarding, qualification, reskilling, leadership development, and critical technical and quality capabilities across roles, levels, functions, and geographies.
Create an ecosystem that equips subject matter experts and learning partners to design, develop, deliver, and maintain effective learning solutions in accordance with common standards, approved methods, and lifecycle governance.
Advance the shift from completion-based training to performance-focused learning by using human performance, adult learning, and continuous improvement principles to reduce time to proficiency, errors, rework, and non-value-added training.
Shape and execute the digital learning strategy, including responsible use of AI and GenAI, automation, analytics, and modern learning technologies to improve personalization, access, productivity, content quality,…