At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
The US Commercialization Learning team is currently seeking a talented training professional who possesses the skills needed to ensure both the immediate and long-term success of our training organization. The selected candidate will be accountable for product and disease training for the US Oncology Sales Force. These activities include the design, development and execution of training assets for new hire training, brand updates, selling skills, new product launches, competitive product launches, POA meetings and Field Readiness Meetings.
Who you will work with:
This Senior Manager position is a headquarters-based position and reports to the Associate Director, US Oncology Commercialization Learning. In this role, the Senior Manager will work collaboratively across a fast-paced and complex matrix organization, which includes the Oncology Commercialization Teams, WW Centre of Excellence, and Enterprise Learning Services. Specifically, the Senior Manager will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients.
In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.
Primary responsibilities:
Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities
Engage the WW Centre of Excellence to share/leverage assets
Qualifications:
Bachelor’s degree or equivalent required; Master’s or Doctorate degree preferred
Minimum of 5 years Pharmaceutical industry experience preferred
1 year of Sales training experience is required, 2 years Sales Training in Hematology and/or Oncology preferred
Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops
Effective communication, facilitation, and presentation skills
Proven performance with a track record of meeting or exceeding goals
Demonstrated ability…