At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.
Description
As the senior manager for Marketing and Commercialization Capability Development, reporting to the Head of Commercialization Learning Japan, you will drive capability transformation for Marketing, Medical, and Market Access (3M) teams across Japan — with a particular focus on Marketing capability development — through innovative learning solutions, digital technologies, and AI, while also extending support to Sales capability development.
You will partner with Marketing leaders as well as local and global stakeholders to build commercial capabilities that improve business performance, productivity, and value creation while supporting a culture of continuous learning and innovation.
Key Responsibilities
Marketing, Medical & Market Access (3M) Capability Development
•Design and deliver capability development programs across the Marketing, Medical, and Market Access (3M) functions, with primary focus on Marketing capability development.
•Own the continuous development programs for Marketing — and extend support to Medical and Market Access (3M) — in collaboration with the Japan Commercialization Excellence team.
•Utilize tools such as Competency360 feedback surveys, AI-enabled solutions, and digital learning platforms to drive Marketing capability growth and business performance.
•Partner with Marketing leadership to identify capability gaps and design targeted development journeys for Product Managers and other Marketing professionals.
Digital Learning & Capability Strategy
•Develop and execute digital learning and capability development strategies aligned with business priorities, supporting Sales, Marketing, Medical, and Market Access (3M) teams.
•Adapt global frameworks into impactful local solutions and evidence-based learning approaches.
•Drive data-driven and technology-enabled learning transformation leveraging platforms such as MyLearning and other digital learning solutions.
AI & Digital Innovation
•Leverage AI and digital solutions (e.g., AI role-play tools for customer engagement simulations) to improve learning effectiveness, efficiency, and business impact.
•Promote innovative approaches that enhance productivity, decision-making, and personalized capability development.
•Identify opportunities to create value through AI, technology, automation, and advanced analytics.
Strategic Partnership & Project Leadership
•Collaborate with Marketing and other business leaders as well as global stakeholders to align capability initiatives with business priorities.
•Lead cross-functional projects and manage multiple priorities in a matrix organization.
•Build strong stakeholder engagement and drive successful execution across local and global teams.
Learning Technology & Impact Measurement
•Optimize learning platforms, digital tools, and learner experiences, including MyLearning and other learning technologies.
•Define and monitor KPIs using evidence-based learning principles and the Kirkpatrick Model to evaluate effectiveness and business impact.
•Continuously improve programs using learner data, insights, and industry best practices, with a focus on achieving measurable business outcomes for Marketing and other 3M functions (including Kirkpatrick Level 4).
Skills and Experience
• Bachelor’s degree preferred
• Strong Marketing experience with demonstrated understanding of brand strategy, customer engagement, and commercial capability development required
• Experience…