At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases. This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation.
The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live.
Key Responsibilities
Manage environment setup, configuration, and connectivity for client implementations
Coordinate deployment of application components and data into test environments
Support and manage client UAT cycles, including planning, tracking, and issue resolution
Triage defects raised during testing and coordinate with internal technical teams to drive resolution
Organise and coordinate additional releases into test environments as required
Obtain client acceptance and support progression through implementation milestones
Manage data migrations, including dry runs and preparation for production cutover
Set up and validate environment monitoring
Execute and support go-live runbooks during implementation cutover
Coordinate handover to Client Services / BAU support following successful deployment
Act as a point of contact between the client and internal teams throughout the conversion lifecycle
Ensure implementation activities are documented clearly and tracked to completion
Required Skills & Experience
Core Skills
Experience in an implementation, conversion, onboarding, deployment, or technical support role
Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders
Experience managing activities across test, UAT, migration, and go-live phases
Strong problem-solving skills with the ability to triage defects and coordinate resolution
Good understanding of environment management, application deployment, and release coordination
Ability to work in a structured way using runbooks, checklists, and implementation plans
Technical Skills
Working knowledge of Linux
Scripting experience with Bash and/or KornShell
Familiarity with XML
Understanding of IBM MQ
Understanding of SFTP
Advantageous / Desirable Experience
Experience with any of the following would be a strong advantage:
TeamCity
Perforce
GitHub
Jenkins
Nexus
Geneos Monitoring
Key Attributes
Organised and delivery-focused
Comfortable working across multiple workstreams and deadlines
Strong stakeholder management and client interaction skills
Able to work calmly under pressure, particularly during testing and go-live periods
Detail-oriented with a strong focus on quality and completion
Proactive and hands-on approach to issue management and resolution
Typical Deliverables
Environment setup and connectivity readiness
Test environment deployment coordination
UAT tracking and defect triage logs
Release schedules for test cycles
Migration plans and dry run execution
Monitoring setup and validation
Go-live runbooks and cutover support
Handover documentation to Client Services
Ideal Background
This role would suit someone with experience in:
Software implementation
Client onboarding or migration projects
Technical operations or application support
Release or environment coordination
Financial services or enterprise systems delivery environments
Recruitment Process
Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.
Compensation
Salary…