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Post End Date:
November 26, 2026 at 11:59 PM
This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)
About the Role:
The Student Affairs Case Coordinator supports the Director, Student Affairs by independently coordinating complex, high-risk and highly sensitive student matters. The role integrates advanced case management, early identification and intervention, non-clinical risk assessment, policy administration, alternative dispute resolution, and evidence-informed analysis to support students who may be vulnerable or at risk of harm to themselves or others, while balancing individual needs, campus safety, institutional risk, procedural fairness, and legal and privacy obligations.
This is a 12 Month Fixed-Term Contract Position with a possibility to extend.
The Student Affairs Case Coordinator will:
Meet individually with students to understand their challenges and needs related to health, well-being, and academic success and advise on both on-and off-campus resources;
Develop, facilitate and coordinate support plans and services for students who are at-risk of harm to themselves or others;
Maintain accurate, timely, and comprehensive case documentation, including intake assessments, ongoing risk assessments, intervention plans, decisions, consultations, outcomes, and follow-up, in accordance with University records-management requirements, professional standards, privacy legislation, and applicable University policies;
Conduct comprehensive risk assessments to identify, evaluate, and mitigate risks to the safety and well-being of the campus community, as well as institutional risk, through appropriate intervention, risk management, and coordinated response strategies;
Monitor and conduct follow-up with students identified as at risk to evaluate the effectiveness of interventions, reassess evolving risk factors, and provide evidence-informed recommendations to the CARE Team to guide ongoing case management and decision-making;
Apply proactive, prevention-focused case management to identify students who may be vulnerable or experiencing emerging barriers before concerns escalate into crisis, misconduct, academic disruption, or risk of harm; coordinate timely outreach, consultation, referral, and individualized support planning;
Contribute to Campus Assessment, Response, and Education (CARE) Team meetings through advisement on students at risk and liaising with CARE Team members to coordinate support and resources;
Provide case management for all students requiring support and system navigation through the CARE & Connect program;
Implement restorative justice initiatives by hosting intake assessments, participating in restorative justice conferences, and providing ongoing case management services in support of the outcomes;
Integrate information from referrals, case histories, student interactions, and relevant institutional data to identify patterns, emerging risk indicators, service gaps, and opportunities for earlier intervention, while avoiding unsupported…