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Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
Battle Creek- 300 North Ave - Bronson Battle Creek
Title
Case Management Supervisor
Under general supervision from the manager and/or director, and in accordance with the policies and guidelines established within the organization and individual unit, the case manager supervisor's priority is to function as leader and clinical liaison with staff, physicians and management, providing continuity of leadership day to day. The case manager supervisor acts as a role model, mentor, coach and resource person to staff to ensure all unit standards are maintained and to encourage a team environment. The case manager supervisor is involved in assisting managers in attracting, developing, maintaining, and retaining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing, payroll and budget. In addition to duties involving unit personnel, the case manager supervisor serves as a contact for internal and external customers. He/she is responsible for maintaining a safe environment of care, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. The case manager supervisor facilitates the coordination of patient's transitional plan of care and ensures patients move from the acute care setting to the next appropriate level and place of care. This includes ensuring and facilitating the achievement of quality, clinical and financial outcomes, negotiating, procuring, and coordinating services and resources needed by the patient/family, and intervening at key points for individual patients. The case manager supervisor collaborates with performance improvement teams to address and resolve patterns in aggregate variances that have a negative quality/cost impact and creates opportunities to enhance outcomes. The case manager supervisor must demonstrate leadership characteristics, which meet Bronson's leadership competencies. Employees providing direct patient care must demonstrate competencies specific to the population served.
Beginning March 31, 2014 forward all new hires will possess BSN upon hire
Master's degree preferred
Completion of the internal leadership pathway as defined by Bronson’s Center for Learning.
3 years of experience in an acute care hospital setting required
2 years of clinical experience required
Formal or informal leadership experience preferred
Solid nursing background in the acute care setting required
Licensed Registered Nurse in good standing with the State of Michigan
• Familiarity with computers.
• Demonstrated ability to organize work and manage time.
• Demonstrated interpersonal communication skills, ability to resolve conflict, and ability to work as a team leader.
• Demonstrated problem-solving ability
• Communication, interpersonal, influencing, team building, and conflict resolution skills
• Mentor/Coach team members
• Model Bronson’s Standards of Excellence
• Customer Relations skills
• Computer skills (Please specify) OC, AS400, Epic, Excel, Word
• Analytical, Grammar, and Spelling skills
• High degree of flexibility
Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time.
Involves considerable standing or walking,…