Location
Charleston - 997 Morrison Drive, Suite 402
Business
Our Growth, Your Opportunity
At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.
As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.
Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.
Job Description
Job Title: Onsite Maintenance Technician
Position Summary
The Build-to-Rent Onsite Maintenance Technician is responsible for maintaining the physical integrity, safety, and overall appearance of the assigned community. This role ensures a clean, secure, and well-maintained living environment for residents, visitors, and team members through timely completion of maintenance requests and proactive property upkeep. The technician serves as a key onsite representative, supporting resident satisfaction, retention, and operational excellence through responsive service and high-quality workmanship. This position requires strong technical maintenance skills, excellent customer service, and the ability to work independently in a fast-paced residential
Essential Job Functions
1. Functional Responsibilities
Perform routine and preventive maintenance including HVAC, plumbing, electrical, appliance repair, and general maintenance tasks
Conduct regular inspections of buildings, systems, and equipment to identify maintenance needs and safety concerns
Complete work orders accurately and efficiently while minimizing disruption to residents
Respond promptly and professionally to emergency maintenance requests
2. Resident Experience
Serve as a primary onsite point of contact for resident maintenance issues and service requests
Communicate clearly and professionally with residents regarding work order status and resolution timelines
Collaborate with onsite and centralized teams to ensure timely resolution of service requests
Build positive resident relationships to support satisfaction and retention
Maintain courteous and service-oriented interactions at all times
3. Property Upkeep
Maintain cleanliness and appearance of common areas, amenities, and exterior grounds
Assist in unit turns including cleaning, painting, minor repairs, and move-in readiness preparation
Ensure tools, materials, and equipment are properly maintained and stored
Support overall community presentation standards and readiness
4. Safety & Compliance
Follow all safety procedures, company policies, and applicable local, state, and federal regulations
Maintain a safe working environment and report hazards or safety concerns immediately
Participate in required training and ongoing development programs
Ensure compliance with maintenance standards and operational guidelines
5. Additional Responsibilities
Act as the onsite maintenance representative for assigned BTR community
Support training compliance and operational initiatives as assigned
Perform other duties as assigned by supervisor or leadership
Performance Expectations & Key Metrics:
Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:
Work order completion time and efficiency
Warranty and follow-up completion rates
Unit turnover turnaround time
Resident satisfaction scores (KPI/reputation management systems)
Maintenance responsiveness and service reliability
Training…