Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and atmospheric robots for semiconductor manufacturing ( www.brooks.com ).
Are you looking for a place where you can be part of a transformation? Join us at Brooks Automation and be a part of a dynamic organization that is shaping the future of technology.
Technical Sales Specialist - APAC
Job Description
About Brooks:
Brooks is a global technology leader in advanced automation solutions, serving the rapidly evolving Semiconductor and Life Sciences markets. For over 40 years, we have partnered with some of the world's most innovative companies, delivering precision robotics, automation systems, and workflow solutions that enable breakthrough technologies and scientific advancements.
Brooks Laboratory Automation Solutions (LAS), our clinical diagnostics division, specializes in designing and manufacturing compact, flexible, and scalable automation solutions that optimize pre- and post-analytical workflows in pathology laboratories around the world . Our technologies help healthcare organizations improve efficiency, quality, and patient outcomes through smarter laboratory automation.
As we continue to expand our presence and accelerate growth across the region, we are looking for our next Technical Sales Specialist, APAC to join our team and help drive the adoption of Brooks' innovative solutions across the healthcare and laboratory diagnostics landscape.
Work Location: REMOTE – MALAYS IA.
What you’ll do:
With customers throughout Asia Pacific, you will use your consultative selling skills to hunt new business opportunities, and support the global expansion of our install base
In consultation with the Sales Director, perform laboratory workflow analyses, site visits and recommendations for appropriate products and configurations to meet specific laboratory requirements.
Meet new people, form strong relationships and become a trusted advisor for laboratories which will in turn grow our business
Work with end user accounts and channel partners/distributors to facilitate effective account management and growth.
Deliver technical training to our end users, channel partners and Customer Solutions Specialists either remotely or on-site (domestic and international)
Instigate appropriate reporting to ensure traceability of problems, resolutions and corrective actions as well as escalation of product non-conformance trends and utilization.
Provide local and remote technical support to customers on operational or maintenance aspects of system equipment.
Co-ordinate and perform on-site high-level support and corrective maintenance, installation and qualification of instruments when required, primarily in Pathology laboratories.
Any other duties, as assigned.
What you’ll bring :
Degree in Medical Sciences / related fields, wiht 3-5 years of relevant work experience in a similar role
A successful track record in a Sales / Business Development role in the Healthcare market, preferably in the diagnostics industry
Experience with laboratory automation solutions, with knowledge of medical laboratories highly regarded
Excellent interpersonal, communication, and influencing skills in English (written and oral) using business and user-friendly language with a commercial mindset.
Ability to think outside the box to troubleshoot complex customer challenges.
A natural affinity for customer service
Self-motivated, results-driven and well organized, and able to handle multiple tasks with a clear sense of ownership and priority.
A current full drivers’ license and reliable vehicle to travel locally
This role involves frequent regional travel (40-50% of the time); applicants must have a valid passport & be…