SUMMARY:
Reporting to the Vice President Associate Chief Nursing Officer or Vice President Chief Nursing Officer, the Director of Inpatient Nursing Services provides strategic, operational, fiscal, and clinical leadership for assigned inpatient care areas and oversees the delivery and continuous improvement of nursing practice across designated service lines.
The Director fosters a culture of quality, safety, service excellence, professional practice, employee engagement, and continuous improvement while ensuring compliance with all regulatory, accreditation, and organizational standards. The Director collaborates with physicians, interdisciplinary leaders, staff, patients, and families to achieve organizational goals and exceptional patient outcomes.
ESSENTIAL DUTIES, ACCOUNTABILITIES, AND RESPONSIBILITIES:
Brown University Health employees are expected to role model our values - Compassion , Accountability , Respect , and Excellence – which guide our everyday actions with patients, customers, and one another.
Strategic Leadership
Develops and advances departmental goals, programs, and initiatives aligned with organizational priorities.
Leads the design, implementation, and continuous improvement of patient care delivery models and clinical programs.
Identifies opportunities for innovation, operational improvement, and interdisciplinary collaboration to enhance outcomes and performance.
Clinical Operations, Quality, and Safety
Maintains accountability for clinical operations, quality outcomes, patient experience, and safety within assigned departments.
Ensures care delivery is evidence-based, patient-centered, culturally responsive, and aligned with professional standards.
Promotes a culture of safety, harm prevention, continuous improvement, and regulatory readiness.
Ensures compliance with Department of Health, CMS, Joint Commission, Magnet Recognition Program, and other applicable requirements.
Fiscal and Resource Management
Develops, administers, and monitors capital and operating budgets in alignment with organizational priorities.
Ensures effective use of human, financial, material, and technological resources.
Monitors labor productivity, staffing effectiveness, resource utilization, and budget performance.
Participates in business planning, resource forecasting, and allocation decisions to support operational goals.
Workforce Leadership and Development
Leads recruitment, retention, onboarding, development, engagement, and succession planning for leaders and staff.
Supports professional nursing practice, shared governance, interdisciplinary collaboration, and workforce engagement.
Directs performance management, including evaluation, coaching, mentoring, recognition, and corrective action.
Fosters a positive workplace culture grounded in accountability, respect, teamwork, inclusion, and leadership development.
Interdisciplinary Collaboration
Collaborates with physicians, advanced practice providers, nursing leaders, and interdisciplinary teams to coordinate care and improve outcomes.
Builds partnerships across departments and service lines to support continuity, consistency, and program development.
Represents nursing and assigned service areas in organizational committees, councils, task forces, and community collaborations.
Patient Experience and Service Excellence
Creates and sustains a patient- and family-centered culture focused on compassion, quality, and service excellence.
Ensures systems are in place to identify and respond to patient, family, and community needs.
Leads initiatives that improve patient satisfaction, communication, professionalism, and overall experience.
Professional Practice and Leadership
Maintains expertise in nursing leadership, healthcare operations, quality improvement, and emerging clinical practices.
Supports nursing research, evidence-based practice, innovation, continuing education, and professional development.
Serves as a role model for professional nursing practice, leadership…