PURPOSE
Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Delivers complex technical trainings on a wide range of solution areas/ technologies, partnering with technology product owners and solution architects to ensure content reflects current system design and configuration.
Leads development of best practices and standards across Analysts.
Creates and leads agile learning strategies and recommends effective training materials and priorities.
Leverages subject matter expertise to review and create leadership training and communications best practices, learning objectives, evaluation strategy, and change management activities across multiple sites, working with OCM, Communications, Training, and L&D partners and local site leadership.
Collaborates with senior level cross functional stakeholders (e.g., Operations, Sales, Finance, and business process owners) to understand business initiatives, challenges, change impacts, and priorities that can be incorporated into the learning experience.
Conducts analysis on program effectiveness, reporting to functional or organizational leaders and providing insights or recommendations.
Establishes best practices and standards for programs, training curriculum, stakeholder communications, change-readiness activities, and outcome objectives.
Serves as a deep technical resource.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor's degree from an accredited college/university.
7+ years relevant work experience.
Or an equivalent combination of education and experience.
Understanding of ERP systems and integration with business processes
COMPETENCIES
Change Management ability (through formal training and/or exposure to projects / approaches): Anticipates how change affects people and end users, proactively identifies adoption risks before they impact the business, and brings a strategic view to supporting change initiatives. Coordinates with cross-functional stakeholders, trainers, and business partners to drive adoption of new processes and tools.
Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
Flexible to change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism.
Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
Responds to feedback quickly based on comments of internal and external customers and needs of the market.
Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.
BFS COMPETENCIES
Project and Change Management
Skilled in identifying inefficiencies and leading standardization and transformation initiatives to enhance organizational change adoption
Understands how to manage and embed…