Production Manager – Commercial Door Shop
PURPOSE
Under the direction of the General Manager, the Commercial Door Shop Production Manager is responsible for overseeing all operations of the commercial door shop, including production, inventory management, purchasing, scheduling, safety, customer service, financial controls, and field operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operations & Production Management
Oversee all daily activities and operations of the commercial door shop.
Manage workflow and production schedules to ensure projects are completed on time and within budget.
Prepare and distribute work tickets for shop personnel.
Review approved submittals and project requirements prior to ordering materials.
Maintain project visibility by monitoring bid calendars, bid logs, project folders, billing controls, and backlog reports.
Conduct occasional visits to jobsites and branch offices to ensure operational effectiveness and customer satisfaction.
Purchasing & Inventory Control
Order materials for customer projects and maintain adequate stock inventory levels.
Coordinate with suppliers and vendors regarding orders, deliveries, pricing, and material availability.
Manage inventory quantities and review inventory-related reports.
Oversee annual physical inventory counts and conduct periodic spot checks throughout the year to maintain inventory accuracy.
Ensure materials are available to support production schedules and installation commitments.
Order Processing & Customer Support
Review and process orders, including pricing verification for both stocked and special-order materials.
Type and process all tickets with appropriate pricing information.
Provide pricing support and quotations for other branch locations as requested.
Respond to vendor inquiries regarding orders, pricing, and delivery schedules.
Scheduling & Logistics
Schedule installation crews and coordinate manpower requirements.
Schedule drivers and oversee delivery logistics to ensure timely product distribution.
Coordinate production, delivery, and installation schedules to meet customer expectations and project deadlines.
Financial & Administrative Management
Review and approve daily invoices and end-of-day financial transactions.
Review and approve closed accounts payable transactions.
Process installer invoices and verify job-related billing information.
Monitor accounts receivable, particularly accounts placed on hold, and work closely with the AR team to resolve outstanding issues.
Participate in monthly meetings regarding project draws and receivable status.
Review and approve employee payroll.
Approve expense reports submitted by sales personnel.
Contract & Project Administration
Coordinate with legal teams regarding contracts, terms, and project requirements.
Ensure compliance with contractual obligations and company policies.
Safety & Compliance
Promote and enforce all company safety policies and procedures within the shop.
Conduct routine safety reviews and maintain a safe working environment for employees.
Ensure compliance with all (DOT regulations, forklift operations, OSHA compliance, etc.) applicable regulations, standards, and company requirements.
Supervisory Responsibilities
Lead and direct shop personnel, drivers, installers, and administrative staff as assigned.
Establish performance expectations and provide coaching, training, and development opportunities.
Coordinate resources and staffing to support production demands and business objectives.
MINIMUM REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Bachelor’s degree from 4-year college or university, and 4-5 years of directly related experience in Commercial Doors shop; or equivalent combination of education and experience. Strong knowledge of inventory management, purchasing, scheduling, and production…