C.H. Robinson is seeking an Intermodal Pricing Analyst to join our team. In this role you will process and provide modal pricing as they relate to complex business opportunities. You will work in conjunction with the network of offices, corporate shared services and additional pricing resources to coordinate the best competitive solution to meet the needs of the customers. You are also responsible for fulfilling the requests to load customer pricing and commitments into multiple C.H. Robinson platforms. In addition, you will act as a pricing owner for each opportunity and understand the end-to-end pricing process, in order to coach teammates and commercial stakeholders on the process.
This is a hybrid position, with 4 days in-office in our Oakbrook Terrace location.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Prebid
Manage the incoming work queue by taking lead in managing the opportunity vetting board, addressing network troubleshooting requests, and responding to additional email inquiries
Coordinate, complete, and respond to complex daily pricing requests in alignment with assigned due dates for new and existing customers
Be aware of the various available pricing tools and support commercial teams in selecting most appropriate tools for opportunities. Be capable of educating the commercial network on why specific tools best support them
Bid
Review bid materials to grasp requirements that could influence pricing guidance
Communicate pertinent details on how pricing was compiled to TPMs and commercial teams to facilitate effective strategy calls
Understand when there could be a need to involve additional pricing teams such as drop, capacity, hazmat, power only, etc. and let the TPM know when sending pricing guidance
Maintain accuracy and attention to detail while managing the timeline to ensure timely bid submissions
Perform site administration for certain websites based on opportunities, collaborating with commercial stakeholders for document downloads
Post Bid
Ensure quality assurance of submitted bid rates, award verification, and final rate uploads to the Bid Ecosystem and system
Assist commercial teams in comprehending and interpreting award management reporting (PowerBi) to ensure accurate reflection of awards
Daily interaction with TPMs, owning offices, Deal Desk/Solution Design teams, and data science for strategic pricing approaches
Assist offices with pricing and tool-related problems, providing troubleshooting and solutions for reporting and rating issues. Additionally, be capable of teaching account teams to use the tools themselves for minor contract adjustments
General
Communicate and develop rapport with key business stakeholders and the branch network, aiming to comprehend customer and account team expectations concerning submitted pricing and received awards
Create a higher quality and performance culture
Support identified process improvements
Display strong communication (written and verbal), time management, and problem-solving skills
Demonstrate attention to detail and accuracy as well as the ability to prioritize tasks and manage daily responsibilities
Team Leadership
Identify process improvements in pricing quality and trends leading to improved win ratios
Collaborate with management and teams across the network to continuously improve processes, develop tools, and identify best practices
Advanced Microsoft Excel capabilities
Support the professional development of the current and new pricing team members.
QUALIFICATIONS
Required:
Bachelor’s degree from an accredited college or university
Minimum 2 years previous experience in operations, customer service, and/or pricing
Basic proficiency in Microsoft Office Suite of programs
Intermediate proficiency in Microsoft Excel
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest…