C.H Robinson is seeking a Manager of Software Engineering who will be responsible for leading and managing a team responsible for building software functionality into our application platform/integrating 3rd party software into existing platform. This position will help lead conversations with cross functional leaders to ensure projects are delivered on time. The Manager of Software Engineering will oversee bringing technical and business priorities into one plan, understanding upstream and downstream dependencies while providing written and verbal reporting on progress to plan.
This role can be based only in MN, IL Or Kansas City
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Work with product/business owners to develop strategy around individual features and ensure the team is aligned to our goals
Collaborate with cross functional technical leaders to bring projects from discovery phases into production
Identify and create ongoing value for our business through iterative delivery against assigned business goals and product vision
Partner with stakeholders and technical teams throughout the organization to create a vision for our capabilities and strategy for achieving the vision
Oversee bringing technical and business priorities into one plan, understanding upstream and downstream dependencies while providing written and verbal reporting on progress to plan
Ensure each initiative is staffed appropriately to meet end goals and resource appropriately, including securing resources across multiple teams
Follow enterprise goals around HPI's (critical/major outages)
Ensure that auditing for monitors and alerts are properly setup when the software doesn't operate as intended
Utilize AppDynamics for monitoring dashboards
Enforce code review process
Address production issues with a sense of urgency
Ensure we are hitting quarterly commits
Ensure we resolve bugs within identified LOS
Manage escalated issues
Define, document, communicate, and drive efficient processes and software development best practices by collaborating across C.H. Robinson, engaging with architects, product managers, project managers, software engineers, and leaders
Maintain and communicate crisp measures that quantify progress against our goals and objectives through effective presentations and score carding
Team Leadership
Organize team to effectively get work done
Drive and communicate to the team on role accountabilities, KPI’s, goals and service level agreements
Focus on team cycle time of cards
Help set timelines for features and deliverables for the team
Accountable for project deadlines and enforcing team member accountability and sense of urgency to the team projects
Actively assess performance and providing coaching/feedback to team members to sustain a high performing team and taking action on performance improvement plans as needed
Evaluate talent needs and fills these needs through developing internal bench strength and/or hiring, and onboarding
Effectively communicate by leveraging proper cadence of meetings (1:1’s, team meetings, etc.)
Understand business and tech enterprise goals and then work with Group Manager/Director to establish team goals and cascade to direct reports
Discuss and promote career development to build employee engagement
Provide input to ensure rewards and recognition are appropriately allocated based on individual and team performance/commitment
Manage annual merit programs for assigned team to align compensation with performance results
If applicable, provide support and input to the budget for the capability area and make recommendations that balance timely project delivery and cost effectiveness
Foster continuous learning, accountability, and innovation, striving for engineering excellence
Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
Bachelor’s degree or a…