Job Description
WHO WE ARE
At Cabinetworks Group, our shared purpose is to bring the kitchen to life. We design and manufacture the most comprehensive choice of kitchen cabinets in the country across our brands that include iconic leaders like KraftMaid®, Medallion® and Merillat®.
We are America’s largest privately held cabinetmaker, a best-in-class team of over 6,000 employees across 20 locations, including 15 manufacturing facilities.
The salary range for this position is $105,000 - $135,000 annually
WHAT YOU WILL DO
Leads the Customer Financial Services (CFS) team, managing customer accounts receivable (A/R), credit evaluation, and collections processes to minimize bad debt risk and improve working capital performance. Partners cross-functionally with sales, operations, logistics, and customer care to develop credit strategies, manage customer risk, and support business growth while ensuring compliance with credit policies.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Lead all aspects of A/R and credit management for new and existing Dealer and/or Retail customers
Analyze customer creditworthiness using financial data, trade references, and credit reporting agencies; establish and adjust credit limits accordingly
Monitor and prioritize collections activities using reporting tools and performance metrics to reduce past-due balances and Days Sales Outstanding (DSO)
Manage cash application processes
Administer order management controls for accounts outside of approved credit parameters
Develop customer-specific operating procedures in collaboration with sales, management, and customer service to mitigate credit risk
Implement appropriate security agreements or personal guarantees when required to protect company assets
Maintain current knowledge of relevant laws, regulations, and industry best practices affecting credit and collections
Provide credit and collection systems training and guidance to business partners and internal stakeholders
Manage and coach the Dealer and/or Retail CFS team, setting clear expectations and driving team performance, productivity, and development
ESSENTIAL QUALIFICATIONS AND SKILLS:
Bachelor’s degree in Finance, Accounting, or a related quantitative discipline
Minimum of 3 years of experience in accounts receivable, credit, or collections
Minimum of 3 years of experience managing or leading teams
Strong communication skills, including experience working with diverse customer bases and cultures
Proficient in Microsoft Office, with expert-level skills in Excel and PowerPoint
Strong analytical and problem-solving skills with attention to detail
Effective time management skills with the ability to prioritize in a fast-paced environment
Demonstrated ability to make firm, confident credit decisions
Working knowledge of financial accounting principles related to A/R and credit management
PREFERRED QUALIFICATIONS AND SKILLS:
Experience with ERP systems (e.g., Oracle, SAP) for managing A/R and credit processes
Participation in professional credit associations (e.g., NACM)
Exposure to continuous improvement methodologies such as Lean or Six Sigma
WHAT WE OFFER
At Cabinetworks, we offer a comprehensive Total Rewards package designed to support your health, financial well-being, and work-life balance, including medical, dental and vision coverage, 401(k) with company match, paid time off, parental support programs, and company-paid life and disability benefits. Eligibility and plan provisions may vary.
Shift
Full or Part Time
Full time
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender,…