Job Description:
About Us
At Sparklight/Cable One and our Cable One family of brands, we keep our customers and associates connected to what matters most. For our associates, that means a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
We are open to hiring remotely if we find the right talent in any of the following states: AL, AR, AZ, FL, GA, IA, ID, IL, IN, KS, LA, MD, MN, MO, MS, NC, ND, NE, NM, NV, OR, OK, PA, SC, SD, TN, TX, and UT.
Role Overview
The Connected Properties Sales Engineer will provide technical sales leadership and solution-design support for Sparklight’s Connected Properties organization. This role supports managed connectivity and data services opportunities across multi-dwelling communities, resorts, destination properties, larger hotels, hotel chains, hospitality portfolios, student housing, senior living, and other property-based environments.
This individual will partner with the Connected Properties Sales Manager and Account Executives to lead technical discovery, assess property requirements, and design right-sized solutions that support resident, guest, staff, operational, and smart-property needs. The Sales Engineer will help define the complete solution, including property-wide Wi-Fi, data services, internet access, bandwidth, network architecture, resiliency, security, implementation requirements, and ongoing support considerations.
What You Will Do to Contribute to the Company’s Success
Technical Sales Support & Discovery
Provide technical sales support to the Connected Properties Sales Manager and Account Executives throughout the sales process
Lead customer discovery sessions to understand business objectives, technical requirements, current challenges, property conditions, operational needs, growth plans, and measures of success
Engage property owners, developers, operators, management organizations, technology leaders, construction partners, and other key stakeholders
Translate customer requirements into clear technical recommendations and practical business outcomes
Identify technical risks, dependencies, information gaps, and implementation considerations early in the sales cycle
Connected Property Solution Design
Design right-sized managed connectivity solutions for multi-dwelling and hospitality environments, including in-unit or guest-room Wi-Fi, common areas, conference spaces, amenities, property offices, staff networks, and outdoor areas
Incorporate the appropriate data services, internet access, bandwidth, IP addressing, network architecture, segmentation, resiliency, and service requirements into each solution
Assess requirements for cameras, access control, building systems, IoT devices, property-management operations, and other connected-property technologies
Develop high-level wired and wireless network designs that consider property layout, coverage, capacity, device density, roaming, interference, security, redundancy, and future growth
Recommend right-sized solutions that balance customer experience, technical performance, implementation feasibility, supportability, and commercial considerations
Create technical configurations, bills of material, assumptions, solution recommendations, and supporting documentation for proposals and sales quotes
Site Assessment & Technical Validation
Coordinate and participate in remote and on-site property assessments, technical walkthroughs, and discovery meetings
Review available floor plans, property maps, construction documents, network diagrams, equipment locations, pathways, power availability, and existing infrastructure
Partner with Engineering, Construction, Operations, Product, and implementation teams to validate solution feasibility and identify build or installation requirements
Document technical assumptions, dependencies, exclusions, customer responsibilities, and required next steps
Support…