Job Title: Dashboard Administrator (Junior)
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
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The Opportunity:
CACI is seeking a Junior Dashboard Administrator for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.
Responsibilities:
Assist with preparing Contract Status Reports and Weekly Activity Reports by collecting dashboard metrics, operational data, and performance indicators from various monitoring tools and platforms
Support Trip Report documentation by compiling travel-related dashboard data, activity summaries, cost information, and field visit outcomes in required formats
Contribute to Quality Management Plan dashboard development by tracking quality metrics, performance indicators, audit findings, and corrective action status
Assist with developing integrated operational dashboards providing program-level and user-level views with near-real-time data refresh intervals not exceeding 15 minutes
Support Quarterly Spend Plan dashboard preparation by tracking labor hours, costs, and resource allocation across Contract Line Item Numbers (CLINs) and labor categories
Collect dashboard data from Data Center Management operations including SDDC resource utilization metrics, cloud infrastructure availability, and capacity statistics
Assist with Enterprise Operations Center dashboard data collection by monitoring infrastructure system availability, tracking incident status, and coordinating with DT ENMOC
Support enterprise monitoring dashboard development by gathering data from Oracle Enterprise Manager, Splunk, AppDynamics, Zabbix, and other monitoring platforms
Contribute to Capacity Management Plan dashboards by collecting performance utilization metrics, capacity statistics, and trend data across IT infrastructure components
Assist with disaster recovery dashboard tracking by monitoring 2N redundancy status, automated failover readiness, backup replication metrics, and RTO/RPO compliance
Qualifications:
Required:
High School Diploma/GED + 0-3 years of experience in related fields, such as data analysis, IT operations, dashboard support, reporting, or technical support; equivalencies considered.
Active Secret Clearance
Basic understanding of data collection, reporting concepts, and dashboard visualization principles
Familiarity with Microsoft Office Suite including Excel for data manipulation and ability to learn business intelligence and visualization tools
Strong attention to detail with ability to collect, organize, and validate data from multiple sources accurately
Effective communication skills with ability to work collaboratively in team environments and eagerness to learn IT operations concepts
Desired:
Prior experience supporting federal agencies or internships in IT operations or data analytics
Basic knowledge of data visualization tools such as Tableau, Power BI, Splunk dashboards, or business intelligence platforms
Familiarity with IT Service Management (ITSM) concepts, monitoring tools, or exposure to data center operations and infrastructure monitoring
Foundational understanding of SQL for data queries, basic scripting concepts, or coursework in data analytics, statistics, or related technical fields
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What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be…