Job Title: Network Technician (Senior)
Job Category: Engineering and Technical Support
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
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The Opportunity:
CACI is seeking a Senior Network Technician for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.
Responsibilities:
Orchestrate end-to-end equipment fulfillment including assembly, imaging, configuration, and shipment ensuring receipt at overseas posts two weeks prior to scheduled installation
Recommend appropriate shipping methods for non-foreign locations based on cost analysis, post preferences, and urgency requirements while ensuring compliance with 14 FAM regulations
Conduct comprehensive site surveys and deliver detailed recommendations for facility renovations, infrastructure components, and optimal physical equipment placement at worldwide Consular locations
Develop and maintain comprehensive server refresh plans for worldwide facilities, coordinating with Post/Consular Facility Points of Contact (POCs) to minimize operational disruptions
Execute Hardware Configuration Management (HCM) for all DT/EA/CST configurable items, performing operating system configurations, Oracle database changes, and application/security deployments
Prepare trip schedules for Government approval at least ten days before deployment trips, demonstrating flexibility to accelerate or adjust timelines for rapid deployment circumstances
Create accurate technical documentation for server installation activities and maintain Standard Operating Procedures (SOPs) for deployments with semi-annual reviews and implementation of continuous improvements
Lead coordination with logistics teams, overseas post personnel, and technical staff to ensure seamless equipment deployment and installation activities
Provide on-site technical support during deployment activities, troubleshooting complex configuration issues and ensuring successful system integration
Function as a technical expert across multiple project assignments, planning and leading major deployment initiatives while mentoring junior technicians and supervising technical support staff
Qualifications:
Required:
Bachelor's degree + 8 years of experience in related fields, such as network support, IT technical support, systems deployment, hardware configuration, or field engineering; equivalencies considered.
Active Secret Clearance
Proven experience leading equipment deployment, server installation, and hardware configuration management for large-scale, geographically distributed environments
Demonstrated expertise in operating system configuration, database management, and security patch deployment
Strong knowledge of site survey procedures, infrastructure planning, and coordination with international facility contacts
Excellent leadership abilities with proven experience planning and leading technical deployment assignments, functioning as a subject matter expert, and supervising technical teams
Desired:
Prior experience supporting federal agencies, especially the Department of State
Experience with international deployments, 14 FAM compliance, and diplomatic pouch shipping procedures
Knowledge of Hardware Configuration Management (HCM) practices, server refresh planning, and rapid deployment methodologies
Professional certifications such as CompTIA Server+, Oracle Certified Professional, ITIL Foundation, or similar technical…