PURPOSE:
The Global Trade Operations and Compliance (GTOC) Specialist will be responsible for maintaining standards and compliance according to international trade laws. This role will work closely with GTOC support staff, and leadership to enforce procedures to ensure integrity of internal controls and policies are being upheld.
KEY OBJECTIVES AND RESPONSIBILITIES:
Work with various internal customers to spearhead improvements to Global Trade processes and various systematic upgrades.
Generates regular KPI’s to increase awareness related to international activities, Denied Parties
Plan and execute internal audits and solution towards opportunities of improvement.
Manage projects from conception to launch, including kickoff, charter, schedule, and risks
Investigate and resolve issues (including potential issues identified in advance of shipment)
Maintains function specific related dashboards to guide performance review and areas of improvement opportunities
Maintain Non-Conformance Tracking for Carrier Compliance
Work with 3PL Global Trade division to ensure international documentation, AES filings, and import transactions flings
Other duties as assigned
REQUIRED EDUCATION/EXPERIENCES:
3+ years of relevant experience in logistics, supply chain, import/export operations, customer service, transportation, trade compliance, or a related field. Equivalent combinations of education and experience will be considered.
Working knowledge of international trade, customs requirements, and Incoterms preferred.
Strong communication, organizational, and problem-solving skills, with the ability to coordinate across customers, internal teams, and external service providers and apply concepts in day-to-day operations.
COMPETENCIES:
Able to trouble shoot/problem solve while still being flexible to business requirements
Ability to map out flow charts and write policies/processes
Knowledge of various legs of transportation such as Intermodal, Air, Ocean, Vessel
Working knowledge of MS Office and SAP/TM systems
Excellent Microsoft Office Skills, heavy emphasize on Excel or Power BI
Proven history of being a self-starter, innovative and results driven
Detail and process oriented
Tech savvy
Excellent communication skills
Business stakeholder drive
Problem-solving aptitude
Lean Focused
Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence