Operations Specialist – Top Secret Clearance | Virginia Beach, VA
Cambridge International Systems, Inc.
Join a dynamic global team united by shared values: commitment, integrity, and perseverance . At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.
We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring an active DoD TS/SCI clearance.
The base salary range for this role is $70,000.00 to $80,000.00 annually. The final offer will be based on relevant experience, skills, internal equity, and market data.
What You’ll Do
As an Operations Specialist, you will play a critical role in 24/7 operations that serve U.S. government missions. This role falls under Global Security Operations Center Operator within our compensation framework. You will:
• Serve as a member of a 24/7 support team responsible for overseeing daily operations.
• Work within a team standing a rotating watch to ensure project deliverables.
• Monitor operations, including mission and support systems (generators, HVAC, etc.), and leverage technical tools and access to resolve issues that hinder the mission.
• Monitor IT mission equipment, including servers, clients, routers, switches, and telecommunications cabling.
• Provide basic troubleshooting; act as escalation manager liaison between operations and support elements for rapid restoration notification.
• Provide timely updates to customers, Senior Leadership, and the Program Manager for situational awareness documentation.
• Conduct pass-down briefings, maintain pass-down logs, and brief incoming watch teams; train and mentor newly assigned and junior watch standers.
• Prepare and administer operations procedures, including ongoing updates and changes.
• Conduct routine project status meetings with Government Project Managers and the company project team; identify challenges and risks and propose alternatives to improve processes.
• Facilitate or participate in document deliverables, including SOPs, System Assessments, and Project Status Reports, prior to Government submission.
• Instruct craft personnel and technical staff in systems operations, maintenance methods, safe work practices, and procedures; administer apprenticeship programs.
• Ensure project deadlines are met and tasks remain within project scope.
• Assist in operations and maintenance of an organization, branch, plant, or department through complex technical work and directing others as assigned.
• Monitor surveillance systems, alarms, and video equipment in the global security operations center (GSOC).
• Coordinate with other business units during emergencies and crisis response and communicate business information.
• Perform maintenance and repairs to security equipment and access-control systems to ensure proper operation.
• Complete incident reports and work orders and assist with investigations.
What You’ll Bring
Required Qualifications:
Education & Experience:
• Minimum high school education and four (4) years of experience working in a team environment.
Clearance:
• Must have a current and active DoD Top Secret security clearance with the ability to obtain TS/SCI.
• Proficient with modern IT tools and infrastructure technologies.
Preferred (Nice to Have):
• Ability to act as escalation manager liaison between operations and support elements for rapid restoration notification.
• Initiative and ability to work in a team while keeping Cambridge management informed of shifting priorities and challenges.
• Strong organization and attention to detail.
• Ability to follow Standard Operating Procedures (SOP).
• Willingness and ability to work shifts, overtime, holidays, and weekends as required.
• Ability to establish confidence and credibility with managers and senior Navy leaders and foster open team communication.
• Ability to work effectively…