- Pay
- $29.16/hr
- Where
- Pointe-aux-Trembles, QC, CA · Laval, QC, CA
- Level
- Mid
Parts clerk (insurance claims) - Day shift
Do you know vehicle parts and have experience with insurance claims or damage estimates? At Excellence Peterbilt, put your expertise to work by combining parts knowledge, estimating, and file management. A new challenge that combines your parts expertise and organizational skills is waiting for you!
This position can be based at either our Laval or Montréal (Pointe-aux-Trembles) branch.
Pay: Starting at $29.16/hour
Work Schedule: Monday to Friday, 7:00 a.m. to 3:30 p.m.
Location: Laval or Montreal
What We Offer
Telemedicine – access to a doctor 24/7
Health and dental insurance
Life and travel insurance, short- and long-term disability insurance
Employee Assistance Program (EAP)
RRSP with employer contributions
Sick days and family leave
Holiday season closure
Great coworkers!
Even More Benefits:
Employee recognition program
Sabbatical leave policy
Tuition reimbursement
Employee referral bonus
On-site gym (Montréal location)
Career growth opportunities – we're looking for people who want to stay and grow with us!
Your Role
You will be responsible for managing repair files for accident-damaged vehicles, from damage assessment to parts ordering. You will prepare accurate estimates and coordinate follow-ups with insurance companies, customers, and internal teams to ensure repairs run smoothly.
Your main responsibilities will include:
Assessing damage to accident-damaged vehicles and documenting files with photos, measurements, and relevant information.
Identifying required parts and preparing detailed estimates for insurance companies.
Communicating with insurers, obtaining repair authorizations, and following up as needed.
Ordering parts and tracking delivery timelines.
Researching manufacturer procedures and specifications.
Following up on files and communicating with customers and internal teams, including Parts, Service, and Body Shop.
What We're Looking For
Experience with automotive or heavy-duty truck parts.
Experience handling insurance claims, damage assessments, or estimates.
Knowledge of body shop parts (a strong asset).
Proficiency with computer systems and parts lookup tools.
Excellent communication and customer service skills.
Strong attention to detail, accuracy, and organizational skills.
Ability to work independently and manage multiple files simultaneously.
Team player with strong collaboration skills.