What you’ll do:
Business Analysis Planning:
Plan the business analysis approach, including analysis activities, deliverables, stakeholders, methods, governance, dependencies, review points, approvals, tools, and timing required to support project outcomes.
Ensure business analysis activities are logically sequenced, aligned to project milestones, and clearly understood by contributors, reviewers, and decision-makers.
Stakeholder Discovery & Facilitation:
Identify the appropriate stakeholders and facilitate workshops, interviews, observations, and working sessions to build shared understanding.
Work across business leaders, operations, technology, vendors, partners, and subject-matter experts to gather relevant perspectives and align on business needs.
Facilitate productive discussions, resolve differences, document decisions, and surface unresolved questions.
Maintain clear follow-through on open questions, commitments, and agreed actions.
Requirements Discovery & Specification:
Elicit and analyze business and user needs, constraints, assumptions, problems, opportunities, and desired outcomes.
Develop clear business, stakeholder, functional, non-functional, data, reporting, interface, and transition requirements.
Define business rules and acceptance criteria to ensure requirements are clear, complete, feasible, prioritized, testable, and aligned to verified business needs.
Ensure requirements are usable by delivery, testing, training, and operational teams.
Traceability & Change Control:
Maintain traceability between business needs, requirements, solution designs, test cases, defects, decisions, and deliverables from discovery through implementation.
Assess proposed changes across scope, value, process, technology, data, testing, schedule, cost, and operational readiness.
Maintain visibility of requirement status, coverage, decisions, and approved changes.
Support appropriate change control before approved baselines are updated.
Process & Solution Analysis:
Document and analyze current- and future-state processes, scenarios, use cases, handoffs, roles, controls, and pain points.
Evaluate solution options and support evidence-based recommendations that improve value, control, efficiency, usability, and operational outcomes.
Identify opportunities to improve processes while ensuring future-state solutions address confirmed business needs.
Clearly define roles, controls, handoffs, and business impacts associated with proposed solutions.
Data, Reporting & Information Requirements:
Develop data requirements and definitions and map relevant data sources and flows.
Identify data quality risks and clarify data ownership, integration, reporting, control, and reconciliation requirements.
Validate calculations, reports, controls, and information outputs to support operational and business decision-making.
Promote consistent data and reporting definitions and ensure quality risks are visible to relevant stakeholders.
Scope, Value & Decision Support:
Clarify problem statements, objectives, scope boundaries, assumptions, options, benefits, measures, and trade-offs.
Connect project scope and delivery decisions to confirmed business needs, objectives, and expected benefits.
Identify scope gaps or potential value erosion and help maintain alignment between delivery decisions and desired business outcomes.
Separate facts from assumptions and conduct root-cause and impact analysis.
Prepare decision-ready options, constraints, trade-offs, dependencies, risks, and recommendations to support timely and informed decisions.
Testing & Business Acceptance:
Develop or support test scenarios, test cases, test data, and expected results aligned to approved requirements and critical business scenarios.
Support requirements coverage, defect triage, retesting, and the definition of testing entry and exit criteria.
Ensure defects, test results, and acceptance decisions are supported by clear evidence.
Support business acceptance and sign-off activities prior…